Synesso MVP Series User Manual

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TROUBLESHOOTING GUIDE
This is a technical troubleshoong guide for some of the issues that operators might encounter when using
their machine. For more detailed assistance with technical issues, contact your distributor, local service
agent, or Synesso Technical Support.
The machine may be reset by powering o for 10 seconds.
Brewing problems:
The Shot is Pouring Too Slowly:
• Tamp pressure was too rm
• Too much coee is in the basket
• The grind is too ne
• Diusion screens are clogged; clean or replace
• Pump pressure is too low. Ensure that it is set between 8-9.5 bar
• Brew jet is clogged; when operang properly, 60ml water should ow out within 8 seconds
The Shot is Pouring Too Quickly:
• Tamp pressure is too light
• Not enough coee in the basket
• Grind is too coarse
• Portalter baskets are worn or cracked; replace
• Brew temperature is too cold
Crema is Thin with Large Bubbles and Tastes Astringent:
• Coee is old
• Grinder burrs are dull
• Brew temperature may be set too low
Diuser Screen is Loose:
• This is most likely caused by over lling the portalter basket with coee. This causes the expanding
coee puck to push against the diuser and bend the screen-to-screw contact point away from the
screw.
No Pump Pressure When Water Flows from the Group:
• Check which brew stage the group is in (shot mer pressure graph shows three bars for pump pressure.)
• In M mode, it takes several shis le to reach full pump pressure (2 for MVP, 3 for MVP Hydra.)
• In MP or VP mode, pre infusion and/or ramp up me may be set to run too long.
• Pump relay may have failed
The Pump Comes On, Gauge Reads Full Pressure, but No Water Comes Out:
• Diuser screen/screw, or jet is clogged
• Soap residue not fully ushed aer cleaning has glued the valve closed (tap the valve body gently).
• Brew solenoid has been sealed shut by dried soap or has failed.

Synesso MVP Series Specifications

General

Brand	Synesso
Model	MVP Series
Category	Coffee Maker
Language	English