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TROUBLESHOOTING
• Steam valve is lled with milk residue. Disassemble steam valve and clean.
• Steam actuator is engaging valve in o posion. Actuator needs to be adjusted.
Wand is Hard to Move or Scky:
• Remove wand at the nut, clean and lubricate moving parts with food grade grease
Water Bubbles Out Around Wand Ball Pivot:
• Wand ball o-ring is worn, replace with new Teon o-ring from steam valve rebuild kit.
Weak Steam Pressure from Wand:
• Steam valve not fully opening, steam handle needs to be adjusted
• Upper side panel is not installed correctly. Reinstall side panel, making sure it seats properly and bolts
are ghtened evenly.
• Steam p is clogged. Clear steam p of residue.
• Steam valve is clogged. Purchase a rebuild kit. Clean and rebuild the valve.
• Debris is stuck in valve, tubes, or ngs. Depressurize steam tank and inspect steam path for debris.
Steam Pressure
Sudden Loss of Steam Pressure:
• Commonly caused from drawing large amounts of hot water while steaming milk or using the tea tap.
Allow the machine me to recover pressure. Check steam temperature set point to make sure it’s high
enough for your applicaon. Watch the steam gauge when the pressure drops; allow the heang ele-
ments to heat the incoming cold water. When it reads above 1.1 bar, hot water and steam may be dis-
pensed again.
• Check the wired controller to make sure all temperatures, especially in the steam tank, are close to their
set points.
• Check the element breaker on the electronics box to make sure the heang elements are ON (element
switch is to the le).
Steam Pressure is Set for 1.8 bar or Higher:
• The machine can be set for steam pressure at over 2.0 bar but there can be side eects in the brewing
process. A small amount of water is preheated in the steam tank for brewing. If the temperature in the
steam tank is set very high then this could allow for the preheated brew water to be too hot and cause
some errac brew temperature spikes. There are ways to make this work if it is absolutely necessary to
have a very hot steam tank. Contact Synesso Technical Support for more details.
Steam Tank
Steam Tank is Not Filling:
• Check for STFV00, STFP00, and/or LOW H20 errors. Power cycle the machine.
• Check inlet hoses for kinks/pinches. Check lter is not clogged, change if needed.
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