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Troubleshooting
If you encounter problems while using the phone, or if it performs abnormally, you
can refer to the chart below. If your particular problem cannot be resolved using the
information in the chart, contact the dealer where you purchased the phone.
Problem Possible causes Possible solution
Poor reception
The network signal is too weak
at your current location, for
example, in a basement or near
a tall building, because wireless
transmissions can not effectively
reach it.
Move to a location where
the network signal can be
properly received.
The network is busy at the current
time (for example, during peak
times, there may be too much
network trafc to handle additional
calls).
Avoid using the phone at
such times, or try again
after waiting a short time.
You are too far away from a base
station for your service provider.
You can request a service
area map from your service
provider.
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