8-2
TROUBLESHOOTING GUIDE
Models 340, 341, 342
Troubleshooting Guide
8
6. There is excessive
mix leakage in the
rear drip pan.
a. There is improper or inadequate lubrication
on the drive shaft O-ring or seal.
a. Use an approved food grade
lubricant (example: Taylor Lube)
and follow the lubrication
procedures.
6-1
b. Bad or missing O-ring or seal on drive shaft. b. Replace every 3 months. 6-1/9-1
c. The rear shell bearing is worn. c. Contact service technician for
replacement.
--
7. There is no freezer
operation with the
machine in the
AUTO position.
a. The machine is unplugged. a. Plug cord in wall receptacle. --
b. The beater motor has tripped. b. Place the power switch in the
OFF position. Allow the motor to
cool and then resume normal
operation. Contact service
technician if the problem
continues.
--
c. The circuit breaker is tripped or the fuse is
blown.
c. Reset the circuit breaker or
replace the blown fuse.
--
8. The machine is not
freezing product
when in the AUTO
position.
a. The torque rotor bound, leaving the torque
arm in the COLD position. Therefore, the
compressor will not run. (Far Right)
a. Free the torque rotor. --
b. The torque arm is bent. b. Replace the torque arm. 6-5
c. The condensers are dirty. c. Clean the condensers regularly. 7-1
9. The guide bearing is
missing.
a. The guide bearing is stuck in the drive shaft. a. Remove the guide bearing from
the hole in the drive shaft.
--
10.There is excessive
leakage from the
door spout.
a. There is improper or inadequate lubrication
on the draw valve O-rings.
a. Use an approved food grade
lubricant (example: Taylor Lube)
and follow the lubrication
procedures.
6-1
b. The draw valve O-ring is bad or missing. b. Replace O-rings every three
months.
9-1
11.The door will not go
into position easily.
a. The beater assembly is incorrectly
positioned.
a. The open end of the beater
assembly should be in the
11 o’clock position.
6-3
Problem Probable Cause Remedy
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