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3CONFIGURATIO
N TOOLS
DMS-CTC-20130613-0011 v1.0
3.3 Access from the Internet
Modes
To access your MediaAccess Gateway GUI from the Internet, you can choose between two modes:
Permanent Mode (Remote Access):
The remote session ends when you disable remote assistance or after restarting your MediaAccess Gateway.
Temporary Mode (Remote Assistance):
The remote session ends when you disable remote assistance, after restarting your MediaAccess Gateway or after 20
minutes of inactivity.
To enable Remote Assistance / Remote Access
To enable remote assistance/access:
1 Browse to the MediaAccess Gateway GUI.
For more information, see “Accessing the MediaAccess Gateway GUI” on page 31.
2 Complete and check the following parameters:
Mode:
Select the mode that you want to use.
URL:
Contains the URL that must be used to access the MediaAccess Gateway from the Internet.
User name:
The user name needed to access your MediaAccess Gateway remotely.
Use Random password and Password:
Click the Use Random password check box if you want the MediaAccess Gateway to generate a random
password. The password will appear in the Password box as soon as you enable remote assistance.
Clear the Use Random password check box if you want to choose the password yourself. Enter the password of
your choice in the Password box.
3Click Enable Remote Access or Enable Remote Assistance.
Accessing your MediaAccess Gateway from the Internet
Proceed as follows:
1 Open your web browser.
2 Type the URL that was listed in the URL field on the Remote Assistance page (for example https://141.11.249.150:51003).
3 Enter the user name and password that you specified on the Remote Assistance page.
4 The MediaAccess Gateway GUI appears.
It is now possible for a remote user to access your MediaAccess Gateway via the specified URL using the provided user
name and password.
Enabling remote assistance is only possible when you are connected to the Internet.
You can replace the IP address in this URL by the dynamic DNS host name if you enabled and configured
Dynamic DNS. For more information, see Dynamic DNS.
Example: https://141.11.249.150:51003 can be replaced by https://mygateway.dyndns.org:51003.
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