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8 Support
DMS3-CTC-25-154 v1.0
8.1 General TG389ac troubleshooting
None of the LEDs light up (TG389ac does not work)
Make sure that:
The TG389ac is plugged into a power socket outlet.
You are using the correct power supply for your TG389ac device.
The TG389ac is turned on via the push button or rocker switch on the back panel.
TG389ac unreachable
If you cannot access your TG389ac via your web browser, you might consider a hardware reset as described in “8.4 Reset to
factory defaults” on page 69.
The power requirements for your TG389ac are clearly indicated on the identification label of the TG389ac. Only
use the power supply unit that is supplied with your TG389ac.
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