Chapter 1: Introduction > What is a user?
Challenger10 Administrators Manual 11
• Installers: Installers (or alarm technicians) typically install, program, and
maintain the Challenger system. Installer tasks are described in the
Challenger10 Programming Manual. Some tasks (such as testing inputs) may
be performed by installers instead of administrators. These tasks are
described in this manual.
The differences between types of users is determined by what they can do
(arming and disarming the system, and by accessing the Challenger menu) and
where they can go (by opening doors or accessing floors via a lift).
• A user’s ability to arm and disarm the system and to access the Challenger
menu is determined by assigning an alarm group to the user. Refer to the
Challenger10 Programming Manual for details about alarm groups.
• A user’s ability to open doors is determined by assigning a door group to the
user.
• A user’s ability to access a floor via a lift is determined by assigning a floor
group to the user.
Codes
A PIN (or user code) is a series of 4 to 10 digits that uniquely identifies you to the
Challenger system. Your Challenger system may be programmed so that you
can use your PIN to arm and disarm the system and to open doors.
Alternatively, your system may allow the use of a door code to open doors, and a
duress code to send a message to the alarm monitoring company. These terms
are explained in the Challenger10 Users Manual.
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