–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtotheabove
solutionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.
•Problem:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,the
connectionfailsorerrorsoccur.
Solution:
–UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).
•Problem:TheWakeOnLANfeatureisnotworking.
Solution:EnsurethatWakeOnLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN
administratorforthenecessarysettings.
•Problem:MycomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.
Solution:
–Tryanothercable.
–Makesurethatthelinkpartnerissettoauto-negotiate.
–Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).
AwirelessLANproblem
Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Solution:Makesurethat:
•YourwirelessLANdriveristhelatestversion.
•Yourcomputeriswithinrangeofawirelessaccesspoint.
•Thewirelessradioisenabled.
Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsontheWindows
notificationarea.TheAccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,referto
theAccessConnectionshelpinformationsystem.
FortheWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.
Bluetoothproblems
Note:CheckyourconnectionanytimeandmakesurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphoneisconnectedusingaHeadsetprofileorAVprofile.
Solution:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.GotoControlPanelandclickHardwareandSound➙Sound➙Playback.
Chapter8.Troubleshootingcomputerproblems91