ThinkPad E555 - Solving Recovery Problems; Recovery Overview for Windows 8.1; Refreshing Your Computer

•Inthesubfolderforthedevice,lookfortheexecutablefile(afilewiththeextension.exe).Double-click
thefile,andfollowtheinstructionsonthescreen.
Attention:Ifyouneedupdateddevicedriversforyourcomputer,donotdownloadthemfromtheWindows
UpdateWebsite.ObtainthemfromLenovo.Formoreinformation,see“Makingsuredevicedriversare
current”onpage80.
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage108.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddiskdrive
orhybriddrivetothefactorydefaultsettings.See“Creatingandusingarecoverymedia”onpage105.
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom
arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdriveor
hybriddrive,adisc,aUSBharddiskdrive,orotherexternaldevices)setasthefirstbootdeviceinthe
startupdevicesequence.Youmustfirstmakesurethatyourrescuedeviceissetasthefirstbootdevicein
thestartupdevicesequenceintheThinkPadSetupprogram.Fordetailedinformationonhowtotemporarily
orpermanentlychangethestartupdevicesequence,see“Startupmenu”onpage75.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
RecoveryoverviewfortheWindows8.1operatingsystem
ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8.1operatingsystem.
AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourcomputer.TheWindowsrecovery
imageenablesyoutorefreshyourcomputer,orresetyourcomputertothefactorydefaultsettings.
YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe
recoverymedia,youcantroubleshootandfixtheproblemsonyourcomputerevenifyoucannotstartthe
Windows8.1operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.For
moreinformation,see“Creatingandusingrecoverymedia”onpage111
.
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputerwithoutlosingyourpersonalfilesorchangingyoursettings.
Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.
Torefreshyourcomputer,dothefollowing:
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.
3.Followtheinstructionsonthescreentorefreshyourcomputer.
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