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When You Have a Problem
English
Troubleshooting
Check the following before requesting repairs.
Symptom Point to check Action to take
Page to
check
Rice is not completely
cooked.
Cooking is not possible.
Bread cannot be made.
Cake cannot be made.
Is the power plug connected to an
outlet?
Connect the power plug securely to an
outlet.
21
26
28
29
33
36
Cooking has not been
finished by the preset
time.
Is the current time correctly set in the
rice cooker?
Set the time correctly.
19
See It takes a long time before cooking is finished on P. 49 and take the necessary
action.
49
When the preset time is less than the timer setting guideline, cooking may not be
finished at the preset time.
10 to
16
The Timer or Soak
Timer function cannot
be set.
Is 0:00 blinking on the display?
Set the current time.
19
Is Quick, Exp. Limited Cups, Mixed, Sweet, Quick Cook, Slow Cook, Soup, Bread
Fermentation, Bread Bake, Cake, or Self Clean selected? The Timer function is not
available when using those menu items.
27
28
Reheating is disabled.
The rice cooker beeps 2 times (short
beeps) when [Start] is pressed.
The rice is cold. Rice below
approximately 55°C cannot be reheated.
25
Is the Keep Warm lamp off?
Press [Keep Warm] and check that the
Keep Warm lamp lights up. Then, press
[Start] again.
Is Porridge, Brown Porridge, Slow Cook, Bread Fermentation, Bread Bake, Cake, or Self
Clean selected?
Reheating is not available when using those menu items.
The display is foggy.
Are there any grains of burned rice
or any other remaining grains of rice
adhering to the gaskets or the rim of the
inner pot?
Completely remove all remaining rice.
49
52
Is the outer surface of the inner pot wet?
Wipe using a dry cloth.
Due to a temperature difference between the rice cooker and room temperature,
condensation may collect on the liquid crystal display. Repeated use can improve the
condition. If the problem persists, contact the place of purchase for repair service.
—
Sounds can be heard
during cooking,
while the Keep Warm
function is on, or
during reheating.
A humming sound can be heard during fan rotation and is not a malfunction.
A buzzing or twittering sound can be heard during induction heating operation and is not
a malfunction.
18
Steam suddenly comes out of the steam vent with a hissing or bubbling sound due to
boiling and it is not a malfunction.
There is a clicking sound during cooking. This is caused when pressure is adjusted.
It is not a malfunction.
A completely different sound from the
above can be heard.
Contact the place of purchase for repair
service.
—
Symptom Point to check Action to take
Page to
check
When [Start] or [Keep
Warm] is pressed, the
rice cooker beeps 2
times (short beeps).
Is the inner pot set in the rice cooker?
Set the inner pot.
21
The remaining time
does not change
from XX Min or
the displayed time
suddenly changes.
According to the cooking conditions or changes to the adjustment setting, the displayed
remaining time may not be updated or may decrease or increase suddenly, not
gradually.
However, this is not a malfunction.
22
Did you start cooking when the rice
cooker was still warm (e.g. repeated
cooking, or cooking immediately after the
Keep Warm function had been turned
off)?
Be sure to start cooking only after the
rice cooker has cooled.
22
49
The rice cooker beeps
2 times (short beeps)
when the Timer function
(Soak Timer) is set.
The rice cooker beeps if no operation is performed within approximately 30 seconds
after pressing [Timer], however, the Timer function can be set without interruption.
27
28
Water or rice has
entered the main body
of the rice cooker.
Water or rice inside the rice cooker unit may cause problems. Contact the place of
purchase for repair service.
—
When setting the
current time, pressing
[Hour] or [Min] does
not access the time
setting mode.
The time cannot be set during cooking, when the Keep Warm function is on, when the
Timer function is set, when the Soak Timer is in use, during reheating, during additional
heating, or when the Porridge, Quick Cook, Slow Cook, Soup, Bread Fermentation,
Bread Bake, or Cake menu is selected.
19
The Keep Warm lamp
blinks.
Rice has not been kept
warm.
Is the Bread Fermentation, Bread Bake,
Cake, or Self Clean menu item selected?
The Keep Warm function is not available
with Bread Fermentation, Bread Bake,
Cake, and Self Clean. Serve the bread
or cake as soon as possible before it
turns sticky.
24
35
37
A blurred black line is
shown in the display.
Although blurring may occur in the
display due to static electricity, it is only
a temporary phenomenon and not a
malfunction.
If the blurring becomes noticeable, wipe
the display using a firmly wrung out
cloth. The static electricity is removed
and the blurring is reduced.
18
6 blinks while cooked
food is kept warm.
Has the Keep Warm function been used continuously for more than 6 hours after
cooking?
After 6 hours have elapsed, 6 blinks on the display. (Do not keep warm for more than 6
hours after cooking.)
30
31
24 blinks on the
display when [Hour] is
pressed while the Keep
Warm function is on.
Has the Keep Warm function been used continuously for more than 24 hours?
After 24 hours have elapsed, 24 blinks on the display.
24
0:00 blinks on
the display when
the power plug is
connected.
Are the saved current time, timer setting,
and elapsed Keep Warm time lost when
the power plug is connected again?
The lithium battery has run out. (Normal
cooking can be performed.) Contact the
place of purchase for repair service.
18
[Cancel] and [Timer] were pressed at the
same time.
Set the correct time.
19
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