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Troubleshooting
6
either the TiVo button or the LIVE TV/SWAP button on your
TiVo remote control.
My audio system is set up to play in stereo, but it is only
playing mono.
• Make sure that Default Audio Program (stereo) is selected on the
Audio settings screen (see page 24), and be sure you connected
audio using the TiVo Mini’s L/R Audio Out jacks.
My shows are playing in the wrong language.
• You may have selected the wrong language in the Default Audio
Language setting. To modify this setting, select ‘Settings &
Messages,’ then ‘Settings,’ then ‘Audio,’ then ‘Alternate
Audio.’
I see a gray screen with a message that says “Searching for
signal.”
Your TiVo Mini is having trouble tuning to the channel you are on.
Follow these steps to restore the video:
• Try changing channels. If the message appears on just a few
channels, you may be tuned to a channel to which you do not
subscribe, or you may be experiencing a weak signal on a
channel to which you do subscribe.
• You may be experiencing a temporary cable outage.
• Your video cable may have come loose. Make sure all the cable
connections on the back of your TiVo Mini are secure.
• The cables you are using to connect your TiVo Mini to your TV
or other equipment may be damaged or defective. Try
exchanging the cables connected to the TiVo Mini with other
cables that you know are working properly.
Parental controls
My Parental Controls are not working.
• For Parental Controls to work, they must be on (not temporarily
turned off). When you enter your password to watch a show that
violates Parental Controls, they are temporarily turned off. You
can re-enable them on the Parental Controls screen (from the
TiVo Central screen, select ‘Settings & Messages,’ then
‘Settings,’ then ‘Parental Controls’), or by putting your TiVo
Mini in Standby mode and then taking it out of Standby. (Put
your TiVo Mini in Standby mode by selecting ‘Settings &
Messages,’ then ‘Standby.’ To return to normal mode from
Standby, press either the TiVo button or the LIVE TV/SWAP
button.)
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