TMC EPIC EV4500

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Getting Started

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EV4500 UG combined v52 in PDF order 101005.qxd 10/10/2005 4:53 PM Page 5

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Getting Started2
- Important Safety Instructions2
- Save These Instructions2
- Packing List3
- Other Optional Accessories6
- Table of Contents7
Location of Controls12
Installing Your System14
- Installing Your System15
- Step 1: Identify Your Existing Wiring System15
- Standard Installation16
- Step 2: Plan Your Installation16
- Installation Worksheet17
- Step 3: Install Desk/Table Top Phones18
- Step 4: Install Wall Mounted Phones20
- Install Batteries (Optional)21
- Assigning Station Numbers22
- Verifying Proper Installation23
Setting up Your System24
- Setting up Your System at a Glance24
- Setting Automatic Line Selection26
- Setting Distinctive Ringing27
- Setting up Toll Restriction28
- Setting System Call Privacy On/Off32
- Setting up Your System33
- Setting up Private, Auxiliary and Unconnected Lines33
Operating Your System34
- Using the Desk Pedestal/Wall Mount Bracket34
- Indicator Light Description35
- Line Indicators35
- Setting Ringers On/Delayed/Off36
- To Choose How each Line will Ring36
- Adjusting Volume Levels37
- To Adjust the Speakerphone Volume37
- Making a Tone/Pulse Selection38
- Making and Answering a Call39
- Using Redial40
- Using Hold41
- Using Another Line During a Conversation42
Operating Your System (Continued)42
- Conferencing Calls43
- Transferring an Outside Call to Another Station44
- Transferring Calls44
- Using Caller ID46
- To Dial a Number in the Caller List47
- Using Telephone Company Voice Mail48
- To Access Your Voice Mail Messages48
- Using Flash49
- Using Mute50
- Using Do Not Disturb51
- To Cancel Do Not Disturb51
- Using Line Reserve52
- Releasing Call Privacy53
- Using Toll Restriction54
- Using the Call Timer55
- Using a Headset with Your Epic Telephone56
- Adjusting Your Telephone's Time and Date57
- Memory Features58
- Directory Card58
Memory Dialing58
- Using Memory Dial59
- Using Personal Directory Dial60
- To Store a Personal Directory Dial Number60
- Using Shared Directory Dial61
- Special Memory Features62
Intercom Operation64
- Making Intercom Calls64
- Answering Intercom Calls65
- Making Pages66
- Blocking Pages at Your Telephone67
- Answering Pages67
- Selecting Intercom Ring, Intercom Voice, or Handsfree68
- To Choose How Your Phone will Respond to Intercom Calls68
- Using off Hook Voice Announce69
- Monitoring a Room Using the Intercom70
- Naming Stations71
Answering System72
Setting up and Operating Your Telephone's Answering System72
- Answering System Overview72
- Turning Your Answering System On/Off73
- Recording Your OGM74
- Reviewing, Erasing or Changing Your OGM75
  - Reviewing Your Ogm75
  - Erasing Your OGM75
- Listening to Your Messages76
- Saving a Message as New77
- Changing Message Playback Speed78
- Erasing Messages79
  - To Erase a Message79
  - To Erase All Messages79
- Setting Your Telephone's Pickup Delay80
- Recording a Memo or Conversation81
- Screening Calls82
- Setting Toll Saver On/Off83
- Setting Message Length84
- Setting New Message Beep On/Off85
Answering System85
Setting up and Operating a Telephone as an Auto Attendant86
- Auto Attendant Overview86
- Auto Attendant Sequence for Callers87
- Setting Your Telephone as an Auto Attendant88
- Setting up and Operating a Telephone as an Auto Attendant89
- Recording Your Auto Attendant Day, Night and Zero-Out Ogms89
- Reviewing, Erasing or Changing an Auto Attendant OGM90
- Setting the Auto Attendant Pickup Delay91
- Setting the Auto Attendant Day and Night Times92
- Setting more than One Phone as an Auto Attendant93
Answering System93
Advanced Auto Attendant Features94
- Using Additional Auto Attendant Ogms94
- Setting Separate Auto Attendant Ogms for Different Lines95
- Turning the Auto Attendant off on One or more Lines96
- Choosing the Zero-Out Action97
- Using Your System's All Transfer Feature with the Auto Attendant98
- Pressing "#" to Leave a Message at the Auto Attendant99
- Repeating an Auto Attendant OGM100
- Setting Night Message On/Off by Line101
- Transferring Direct to Voice Mail102
- Advanced Auto Attendant Features103
- Summary of Auto Attendant Actions103
Answering System103
Remote Operation104
- Setting Your Remote Code104
- Remote Operation105
- Connecting with the Answering System105
- Remote Commands105
Expanding the Epic System106
- Standard Configuration106
- Private Lines106
- Expanding the Epic System107
- Auxiliary Lines107
Centrex Operation108
- Using Centrex with Your EPIC Telephone108
- Storing the Centrex Prefix109
- To Store the Centrex Prefix109
- Setting up a Telephone as a Centrex Console110
- Setting a Telephone to Ring a Centrex Console111
- Using Centrex Auto Attendant112
- Centrex Operation113
- Storing the Dial Prefix113
Additional Information114
- Using Other Telephones with Your EPIC Telephone114
- Using the Data/Fax Jack115
- Using the Network Services Button115
- Using Optional External Feature Module116
- Setting Line Buttons to Auto Seize Speakerhone or Headset118
- Locking Station Assignments119
- Replacing Your Battery120
- Operation During a Power Failure120
- Adjusting Held Call Reminder121
- Adjusting Auto Hold Drop Time122
- Adjusting Flash Length123
- Erasing All Feature Settings124
- Setting the Loop Voltage Detector125
- Troubleshooting Guide126
- FCC Information130
- Automatic Dialers131
- Warranty Information132
Index134
- Index136

TMC EPIC EV4500 - Page 5

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