Toshiba e-STUDIO6550C Series Troubleshooting Guide

4 CONTENTS
Chapter 3 TROUBLESHOOTING FOR PRINTING
Print Job Problems................................................................................................................. 84
Clearing print job errors .......................................................................................................84
Cannot remember the document password for a Private Print job...................................... 85
Printing a document including many graphics takes time.................................................... 85
Printer Driver Problems .........................................................................................................86
Cannot print (port setting problems) .................................................................................... 86
Cannot print (SNMP Community Name problems).............................................................. 86
Command line options not processed ................................................................................. 86
Retrieval of printer configuration failed................................................................................ 87
Cannot change settings on the [Device Settings] tab.......................................................... 87
Network Connection Problems ............................................................................................. 88
Cannot print with the equipment (network connection problems)........................................ 88
Cannot print with SMB print................................................................................................. 88
Cannot print properly with AppleTalk print........................................................................... 88
Client Problems ..................................................................................................................... 89
Checking the client status.................................................................................................... 89
Hardware Problems................................................................................................................ 90
Print jobs not output ............................................................................................................ 90
Chapter 4 TROUBLESHOOTING FOR SCANNING
Scanning Problems ................................................................................................................ 92
Cannot E-mail my scans...................................................................................................... 92
Cannot find the data saved in the shared folder.................................................................. 92
Chapter 5 TROUBLESHOOTING FOR e-Filing
e-Filing Web Utility Problems................................................................................................ 94
e-Filing Web Utility terminates the session.......................................................................... 94
Numerous sub windows repeatedly appear ........................................................................ 94
Displaying the items in the Contents Frame takes a long time............................................ 94
Error messages ................................................................................................................... 95
Chapter 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Locating the Equipment in the Network............................................................................... 98
Cannot locate the equipment in the network ....................................................................... 98
Cannot locate the equipment with Local Discovery............................................................. 99
Equipment does not respond to ping command ................................................................ 100
LDAP Search and Authentication Problems...................................................................... 101
Network shutdown occurs or touch panel disabled after LDAP search............................. 101
LDAP authentication takes a long time.............................................................................. 101
Printing Problems (Network Related) ................................................................................. 102
SMB print in a Windows operating system environment ................................................... 102
Raw TCP or LPR print in a Windows operating system environment ............................... 102
IPP print in a Windows operating system environment ..................................................... 103
Novell print in a NetWare environment.............................................................................. 103
Macintosh environment ..................................................................................................... 104
UNIX/Linux environment.................................................................................................... 104

Toshiba e-STUDIO6550C Series Specifications

General

Brand	Toshiba
Model	e-STUDIO6550C Series
Category	All in One Printer
Language	English