Contents
Chapter 3 – SoftIPT
2 TOSHIBA IPedge UG 12/15
Chapter 3 – SoftIPT
SoftIPT Icons .................................................................................................................................... 27
Fixed Buttons ....................................................................................................................................28
Flexible Buttons ................................................................................................................................28
Liquid Crystal Display .......................................................................................................................28
Configuring SoftIPT............................................................................................................................. 29
Configure the SoftIPT .......................................................................................................................29
Basic SoftIPT Functions...................................................................................................................... 32
Start the SoftIPT ...............................................................................................................................32
Answering a Call............................................................................................................................... 33
Switching a Call to Your Headset .....................................................................................................33
Labeling Feature Buttons..................................................................................................................33
Using the Directory ...........................................................................................................................33
Using Echo Canceller.......................................................................................................................... 34
Chapter 4 – Feature Operations
Account Codes.................................................................................................................................... 35
Voluntary Account Codes ................................................................................................................. 36
Advisory Message............................................................................................................................... 36
Alarm Notification ................................................................................................................................ 37
Automatic Callback ............................................................................................................................. 38
Background Music (BGM) ................................................................................................................... 38
Call Forward........................................................................................................................................ 39
Call Forward Types...........................................................................................................................39
Call Forward Settings .......................................................................................................................40
Station Call Forward Procedures ......................................................................................................41
Program Call Forward via Enterprise Manager.................................................................................41
Example: Call Forward to extension .................................................................................................41
Example: Call Forward to outside line ..............................................................................................42
Program System Call Forward via Enterprise Manager.................................................................... 42
Default Call Forward Codes.............................................................................................................. 43
Call History.......................................................................................................................................... 45
Call Park.............................................................................................................................................. 46
Call Pickup .......................................................................................................................................... 47
Call Transfer........................................................................................................................................ 48
Call Waiting ......................................................................................................................................... 49
Caller Identification.............................................................................................................................. 49
Conference Call .................................................................................................................................. 50
Direct Station Selection (DSS) ............................................................................................................ 52
Do Not Disturb..................................................................................................................................... 53
Emergency Call................................................................................................................................... 54
Emergency Monitoring Station.......................................................................................................... 54
Emergency Ringdown ......................................................................................................................... 54
Message Waiting................................................................................................................................. 54
Microphone Cut-Off............................................................................................................................. 55
Off-Hook Call Announce (OCA) .......................................................................................................... 56
Override .............................................................................................................................................. 56
Paging................................................................................................................................................. 58
Privacy ................................................................................................................................................ 59
Redial.................................................................................................................................................. 60
Speed Dial........................................................................................................................................... 60
Time and Date Setting (Local) ............................................................................................................ 62
Tone First / Voice First Signalling ....................................................................................................... 62