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Toshiba Satellite A350 - User Manual

Toshiba Satellite A350
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Toshiba Personal Computer
Satellite A350
Maintenance Manual
TOSHIBA CORPORATION
[CONFIDENTIAL]

Table of Contents

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Toshiba Satellite A350 Specifications

General IconGeneral
ProcessorIntel Core 2 Duo
RAM4 GB
GraphicsATI Mobility Radeon HD 3470
Operating SystemWindows Vista
Optical DriveDVD SuperMulti
Wireless802.11a/g/n
Card Reader5-in-1
Screen Resolution1280 x 800
Weight2.7 kg
Ports3x USB 2.0, VGA, HDMI, eSATA

Summary

Safety Precautions

DANGER

Indicates hazard with death or serious bodily injury risk if instruction not observed.

WARNING

Indicates hazard with bodily injury risk if instruction not observed.

CAUTION

Indicates hazard with property damage risk if instruction not observed.

NOTE

Contains general information related to safe maintenance service.

Conventions

Acronyms

Defines acronyms upon first appearance for clarification.

Keys

Describes how key top symbols are printed in the text.

Chapter 1 Hardware Overview

1.1 Features

Lists the key features and specifications of the computer.

1.2 2.5-inch HDD

Details the specifications of the 2.5-inch Hard Disk Drive.

1.3 DVD Super Multi (+-R Double Layer)

Describes the DVD Super Multi drive and its capabilities.

1.4 Power Supply

Explains the functions and status display of the power supply unit.

1.5 Batteries

Details the types of batteries and their charging control mechanisms.

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting Introduction

Introduces how to determine if an FRU is causing a computer malfunction.

2.2 Troubleshooting Flowchar

Provides a flowchart guide for determining troubleshooting procedures.

2.3 Power Supply Troubleshooting

Outlines procedures for diagnosing and resolving power supply issues.

2.4 Display Troubleshooting

Details steps to troubleshoot display problems.

2.5 Keyboard Troubleshooting

Provides steps to diagnose and resolve keyboard issues.

2.6 External USB Devices Troubleshooting

Guides on troubleshooting external USB device functionality.

2.7 Touch Pad Troubleshooting

Outlines procedures for diagnosing and fixing touch pad problems.

2.8 UWB Troubleshooting

Details troubleshooting steps for the Ultra-Wideband (UWB) module.

2.9 Speaker Troubleshooting

Provides steps to troubleshoot built-in speaker functionality.

2.10 Optical drive troubleshooting

Outlines procedures for diagnosing and resolving optical drive issues.

2.11 Modem Troubleshooting

Details troubleshooting steps for the computer's modem.

2.12 Express card Troubleshooting

Guides on troubleshooting issues with the Express Card slot.

2.13 IEEE 1394 Troubleshooting

Outlines procedures for diagnosing and resolving IEEE 1394 port issues.

2.14 Wireless LAN Troubleshooting

Provides steps to troubleshoot wireless LAN connectivity.

2.15 Camera troubleshooting

Guides on diagnosing and fixing camera problems.

2.16 Bluetooth Troubleshooting

Details troubleshooting steps for Bluetooth functionality.

2.17 Bridge media assemble card Troubleshooting

Outlines troubleshooting for the bridge media card slot.

2.18 HDD Troubleshooting

Provides steps to diagnose and resolve Hard Disk Drive issues.

2.19 CRT Port Failure Troubleshooting

Guides on troubleshooting problems with the CRT port.

2.20 HDMI Troubleshooting

Details troubleshooting steps for the HDMI port.

2.21 SPDIF Troubleshooting

Outlines procedures for diagnosing and resolving SPDIF issues.

2.22 MIC Troubleshooting

Guides on troubleshooting microphone functionality.

2.23 Finger Troubleshooting

Details troubleshooting steps for the fingerprint sensor.

2.24 FM Turner Troubleshooting

Outlines troubleshooting for the FM tuner component.

2.25 E-SATA Troubleshooting

Guides on diagnosing and fixing E-SATA port issues.

2.26 Felica Troubleshooting

Details troubleshooting steps for the Felica module.

2.27 Sensor Button Troubleshooting

Outlines procedures for diagnosing and resolving sensor button problems.

2.28 LED Troubleshooting

Guides on troubleshooting issues with the computer's LEDs.

2.29 Thermal Module Troubleshooting

Details troubleshooting steps for the thermal module.

2.30 TV-out Troubleshooting

Outlines procedures for diagnosing and resolving TV-out issues.

2.31 LAN Troubleshooting

Provides steps to troubleshoot LAN connectivity.

Chapter 3 Tests and Diagnostics

3.1 The Diagnostic Test

Explains how to use the Test & Diagnostic program for hardware module testing.

3.2 Executing the Diagnostic Test

Provides steps to start and run the diagnostic programs.

3.3 Display Configuration

Shows how to display unit configuration details.

3.4 Beep sound Test

Tests speaker function by generating beep sounds.

3.5 Fan ON;OFF Test

Tests fan operation by turning it on and off.

3.6 Main Battery Charge Test

Tests the main battery's charge function and capacity.

3.7 FDD Test

Tests the Floppy Disk Drive functionality through subtests.

3.8 Memory test

Checks DDR RAM vendor, frequency, and size for correctness.

3.9 Keyboard Test

Tests the functionality of all keys on the keyboard.

3.10 Mouse (Pad) Test

Allows users to test touch pad functions like speed and button assignments.

3.11 LCD Pixels Mode Test

Checks video display quality in different text and VGA modes.

3.12 Magnetic Switch Test

Tests the lid switch function to turn off the display.

3.13 LAN Test

Checks the LAN full-duplex environment.

3.14 RTC Test

Checks RTC and calendar functions by comparing DOS and CMOS values.

3.15 Read 1394 GUID

Checks if the EEPROM 1394GUID code is correct.

3.16 Speaker EQ(Equalizer Quality factor) Type Check&Re-Write

Checks and rewrites EEPROM EQ type for speaker quality.

3.17 Sensor Button Test

Allows manual testing of each sensor button.

3.18 HDCP Key Check

Verifies if the HDCP key is written successfully to the computer.

3.19 1 st HDD Test

Verifies the functionality of the first Hard Disk Drive.

3.20 2 nd HDD Test

Verifies the functionality of the second Hard Disk Drive.

3.21 Read DMI

Reads and displays system DMI data such as serial number and product name.

3.22 Write DMI

Allows writing DMI data like OEM string, version, serial, and product.

3.23 Front Edge Logo

Configures the Front Edge Logo function, enabling or disabling it in BIOS.

Chapter 4 Replacement Procedures

4.1 General

Explains how to disassemble the laptop and replace Field Replaceable Units (FRUs).

4.2 Battery

Details procedures for removing and installing the battery pack.

4.3 HDD

Provides instructions for removing and installing Hard Disk Drives.

4.4 Memory

Details procedures for removing and installing optional memory modules.

4.5 WLAN Card

Explains how to remove and install the Wireless LAN card.

4.6 Modem Card; FM Tuner

Details procedures for removing and installing the modem card and FM tuner.

4.7 ODD

Provides instructions for removing and installing the Optical Disk Drive bay module.

4.8 Keyboard Cover and Keyboard

Details procedures for removing and installing the keyboard cover and keyboard.

4.9 Logic Upper Assembly

Describes how to remove and install the logic upper assembly.

4.10 Power Board

Details procedures for removing and installing the power board.

4.11 Speakers

Provides instructions for removing and installing the speakers.

4.12 Touch Pad Bracket, LED board and Finger Printer Board

Details removal and installation of touch pad, LED, and fingerprint boards.

4.13 Thermal Fan

Provides instructions for removing and installing the thermal fan.

4.14 Motherboard

Details procedures for removing and installing the motherboard.

4.15 UWB Module

Describes how to remove and install the Ultra-Wideband module.

4.16 Robson Module

Provides instructions for removing and installing the Robson module.

4.17 VGA Board and VGA Thermal Module (Optional)

Details removal and installation of VGA board and thermal module.

4.18 CPU and Thermal Module

Provides instructions for removing and installing the CPU and thermal module.

4.19 Display Assembly

Details procedures for removing and installing the display assembly.

4.20 LCD Bezel Assembly

Describes how to remove and install the LCD bezel assembly.

4.21 LCD Module and Inverter Board

Details procedures for removing and installing the LCD module and inverter board.

4.22 CMOS Board and MIC

Provides instructions for removing and installing the CMOS board and microphone.

4.23 Hinge Saddle

Details procedures for removing and installing the hinge saddle.

4.24 CRT Board

Describes how to remove and install the CRT board.

4.25 USB Board

Provides instructions for removing and installing the USB board.

4.26 FM Jack

Details procedures for removing and installing the FM jack.

4.27 Bluetooth Card

Describes how to remove and install the Bluetooth card.

Safety Precautions

DANGER

Highlights critical safety warnings regarding batteries and high voltage components.

WARNING

Provides safety warnings related to electrical shock and sharp edges.

CAUTION

CAUTION

Lists cautions for component replacement, screw usage, and handling hot parts.

Before You Begin

Before You Begin

Advises on preparation and precautions before starting laptop disassembly.

Disassembly Procedures

Disassembly Procedures

Explains how to remove pressure plate and normal pin connectors.

Assembly Procedures

Assembly Procedures

Provides guidelines for reassembling the laptop after repairs.

Tools and Equipment

Tools and Equipment

Lists necessary tools and ESD equipment for disassembly/reassembly.

Screw Tightening Torque

Screw Tightening Torque

Specifies torque values for securing screws to avoid damage.

Colors of Screw Shanks

Colors of Screw Shanks

Explains how screw shank colors identify correct screws by length.

Symbols of Screws on the Laptop Body

Symbols of Screws on the Laptop Body

Describes symbols used on the laptop body to represent screw types and lengths.

Battery

Removing the Battery Pack

Details the steps to remove the battery pack from the laptop.

Installing the Battery Pack

Details the steps to install a new or recharged battery pack.

HDD

Removing the HDD

Provides instructions for removing the main and second Hard Disk Drives.

Installing the HDD

Details the steps for installing the main and second Hard Disk Drives.

Memory

Removing the Optional Memory

Details the steps to remove the optional memory module.

Installing the Optional Memory

Details the steps to install the optional memory module.

WLAN Card

Removing the WLAN Card

Details the steps to remove the Wireless LAN card.

Installing the WLAN Card

Details the steps to install the Wireless LAN card.

Modem Card; FM Tuner

Removing the Modem Card

Details the steps to remove the modem card.

Removing the FM Tuner

Details the steps to remove the FM tuner.

Installing the Modem Card

Details the steps to install the modem card.

Installing the FM Tuner

Details the steps to install the FM tuner.

ODD

Removing the ODD Bay Module

Details the steps to remove the Optical Disk Drive bay module.

Installing the ODD Bay Module

Details the steps to install the Optical Disk Drive bay module.

Disassembling the ODD Drive

Details the steps to disassemble the Optical Disk Drive.

Assembling the ODD Drive

Details the steps to assemble the Optical Disk Drive.

Keyboard Cover and Keyboard

Removing the Keyboard Cover and Keyboard

Details the steps to remove the keyboard cover and keyboard.

Installing the keyboard Cover and Keyboard

Details the steps to install the keyboard cover and keyboard.

Logic Upper Assembly

Removing the Logic Upper Assembly

Details the steps to remove the logic upper assembly.

Installing the Logic Upper Assembly

Details the steps to install the logic upper assembly.

Power Board

Removing the Power Board

Details the steps to remove the power board.

Installing the power switch board

Details the steps to install the power switch board.

Speakers

Removing the Speakers

Details the steps to remove the speakers.

Installing the Speakers

Details the steps to install the speakers.

Touch Pad Bracket, LED board and Finger Printer Board

Removing the Touch Pad Bracket, LED board and Finger Printer Board

Details steps to remove touch pad bracket, LED, and fingerprint boards.

Installing the Touch Pad Bracket, LED board and Finger Printer Board

Details steps to install touch pad bracket, LED, and fingerprint boards.

Thermal Fan

Removing the Thermal Fan

Details the steps to remove the thermal fan.

Installing the Thermal Fan

Details the steps to install the thermal fan.

Motherboard

Removing the Motherboard

Details the steps to remove the motherboard.

Installing the Motherboard

Details the steps to install the motherboard.

UWB Module

Removing the UWB module

Details the steps to remove the Ultra-Wideband module.

Installing the UWB module

Details the steps to install the Ultra-Wideband module.

Robson Module

Removing the Robson module

Details the steps to remove the Robson module.

Installing the Robson module

Details the steps to install the Robson module.

VGA Board and VGA Thermal Module (Optional)

Removing the VGA Board and VGA Thermal Module

Details steps to remove VGA board and thermal module.

Installing the VGA Board and VGA Thermal Module

Details steps to install VGA board and thermal module.

CPU and Thermal Module

Removing CPU and Thermal Module

Details steps to remove CPU and thermal module.

Installing CPU and Thermal Module

Details steps to install CPU and thermal module.

Display Assembly

Removing the Display Assembly

Details the steps to remove the display assembly.

Installing the Display Assembly

Details the steps to install the display assembly.

LCD Bezel Assembly

Removing the LCD Bezel Assembly

Details the steps to remove the LCD bezel assembly.

Installing the Display Mask

Details the steps to install the display mask for the LCD bezel.

LCD Module and Inverter Board

Removing the LCD Module and Inverter Board

Details steps to remove LCD module and inverter board.

Installing the LCD Module and Inverter Board

Details steps to install LCD module and inverter board.

CMOS Board and MIC

Removing the CMOS Board and MIC

Details the steps to remove the CMOS board and microphone.

Installing the CMOS Board and MIC

Details the steps to install the CMOS board and microphone.

Hinge Saddle

Removing the Hinge Saddle

Details the steps to remove the hinge saddle.

Installing the Hinge Saddle

Details the steps to install the hinge saddle.

CRT Board

Removing the CRT Board

Details the steps to remove the CRT board.

Installing the CRT Board

Details the steps to install the CRT board.

USB Board

Removing the USB Board

Details the steps to remove the USB board.

Installing the USB Board

Details the steps to install the USB board.

FM Jack

Removing the FM Jack

Details the steps to remove the FM jack.

Installing the FM Jack

Details the steps to install the FM jack.

Bluetooth Card

Removing the Bluetooth card

Details the steps to remove the Bluetooth card.

Installing the Bluetooth card

Details the steps to install the Bluetooth card.

Appendix A Handling the LCD Module

Precautions for handling the LCD module

Lists precautions to prevent damage when handling the LCD module.

Appendix B Board Layout

B.1 System Board Top View

Shows the layout of components and connectors on the top side of the system board.

B.2 System Board Bottom View

Shows the layout of components and connectors on the bottom side of the system board.

Table B-1 System Board ICs (top and bottom)

Lists integrated circuits on the system board with their numbers and names.

Table B-2 System Board Connectors (top and bottom)

Lists system board connectors with their numbers and names.

Appendix C Pin Assignments

C.1 JFAN

Lists pin assignments for the FAN connector.

C.2 JFM

Lists pin assignments for the FM connector.

C.3 JLVDS

Lists pin assignments for the LVDS connector.

C.4 JCRT

Lists pin assignments for the CRT connector.

C.5 JHDMI

Lists pin assignments for the HDMI connector.

C.6 JHDD0

Lists pin assignments for the 1st HDD connector.

C.7 JHDD2

Lists pin assignments for the 2nd HDD connector.

C.8 JODD

Lists pin assignments for the SATA ODD connector.

C.9 JESATA

Lists pin assignments for the eSATA/USB connector.

C.10 JBT

Lists pin assignments for the Bluetooth connector.

C.11 JFP

Lists pin assignments for the Finger Printer connector.

C.12 JFEL

Lists pin assignments for the Felica connector.

C.13 JCAM

Lists pin assignments for the internal camera connector.

C.14 JWLAN

Lists pin assignments for the Wi-Fi/WiMax connector.

C.15 JNAND

Lists pin assignments for the Robson connector.

C.16 JEXP

Lists pin assignments for the New Card connector.

C.17 JLAN

Lists pin assignments for the LAN connector.

C.18 JLED

Lists pin assignments for the LED/B connector.

C.19 JGPS

Lists pin assignments for the GPS connector.

C.20 JDDRL, JPDDRH

Lists pin assignments for SODIMM connectors.

C.21 JMIC

Lists pin assignments for the internal microphone connector.

C.22 JTV

Lists pin assignments for the TV-OUT connector.

C.23 JLINE

Lists pin assignments for the HEADPHONE connector.

C.24 JKB

Lists pin assignments for the keyboard connector.

C.25 JUSB

Lists pin assignments for the USB connector.

C.26 JUSBB

Lists pin assignments for the USB/B connector.

C.27 JCS

Lists pin assignments for the FUN/B connector.

C.28 JPOWER

Lists pin assignments for the POWER/B connector.

C.29 JREAD

Lists pin assignments for the CARD READER connector.

C.30 JVGA

Lists pin assignments for the VGA/B connector.

C.31 JEXMIC

Lists pin assignments for the EXMIC connector.

C.32 J1394

Lists pin assignments for the 1394 connector.

C.33 JP34

Lists pin assignments for the EC DEGUB connector.

C.34 J3 GSIM

Lists pin assignments for the 3G CARD connector.

C.35 JSPKL

Lists pin assignments for the SPKL connector.

C.36 JSPKR

Lists pin assignments for the SPKR connector.

C.37 JP35

Lists pin assignments for the EXROM connector.

C.38 JTOUCH

Lists pin assignments for the T/P connector.

Appendix D Keyboard Scan;Character Codes

Table D-1 Scan codes (set 1 and set 2) (1;4)

Lists scan codes for keyboard keys in set 1 and set 2.

Table D-1 Scan codes (set 1 and set 2) (2;4)

Lists scan codes for keyboard keys in set 1 and set 2.

Table D-1 Scan codes (set 1 and set 2) (3;4)

Lists scan codes for keyboard keys in set 1 and set 2.

Table D-1 Scan codes (set 1 and set 2) (4;4)

Lists scan codes for keyboard keys in set 1 and set 2.

Table D-2 Scan codes with left Shift key

Shows scan codes when the left Shift key is used.

Table D-3 Scan codes in Numlock mode

Lists scan codes for keys when Numlock mode is active.

Table D-4 Scan codes with Fn key

Lists scan codes for keys when the Fn key is used.

Table D-5 Scan codes in overlay mode

Lists scan codes for keys in overlay mode.

Table D-6 No.124 key scan code

Lists scan codes for key No. 124.

Table D-7 No.126 key scan code

Lists scan codes for key No. 126.

Appendix E Key Layout

1. United Status (US) Keyboard

Displays the layout of a US keyboard.

2. Traditional Chinese (CH) Keyboard

Displays the layout of a Traditional Chinese keyboard.

3. Thai (TI) Keyboard

Displays the layout of a Thai keyboard.

4. Korean (KO) Keyboard

Displays the layout of a Korean keyboard.

5. United Kingdom (UK) Keyboard

Displays the layout of a UK keyboard.

6. US International (UI) Keyboard

Displays the layout of a US International keyboard.

7. Hebrew (HB) Keyboard

Displays the layout of a Hebrew keyboard.

8. Danish (DM) Keyboard

Displays the layout of a Danish keyboard.

9. Swiss (SW) Keyboard

Displays the layout of a Swiss keyboard.

10.Arabic (ARE) Keyboard

Displays the layout of an Arabic keyboard.

11.Czech (CZ) Keyboard

Displays the layout of a Czech keyboard.

12.Russian (RU) Keyboard

Displays the layout of a Russian keyboard.

13.Portuguese (PO) Keyboard

Displays the layout of a Portuguese keyboard.

14.Slovakian (SL) Keyboard

Displays the layout of a Slovakian keyboard.

15. Italian (IT) Keyboard

Displays the layout of an Italian keyboard.

16. French (FR) Keyboard

Displays the layout of a French keyboard.

17. German (GR) Keyboard

Displays the layout of a German keyboard.

18. Greek (GK) Keyboard

Displays the layout of a Greek keyboard.

19. Canada French (CF) Keyboard

Displays the layout of a Canada French keyboard.

20. Hungarian (HG) Keyboard

Displays the layout of a Hungarian keyboard.

21. Spanish (SP) Keyboard

Displays the layout of a Spanish keyboard.

22. Turkish (TR) Keyboard

Displays the layout of a Turkish keyboard.

23. Turkish F (TF-F) Keyboard

Displays the layout of a Turkish F keyboard.

24. Swedish (SD) Keyboard

Displays the layout of a Swedish keyboard.

25. Belgian (BE) Keyboard

Displays the layout of a Belgian keyboard.

26. Yugoslavian (YU) Keyboard

Displays the layout of a Yugoslavian keyboard.

27. Norwegian (NW) Keyboard

Displays the layout of a Norwegian keyboard.

28. Scandinavian (ND) Keyboard

Displays the layout of a Scandinavian keyboard.

29. Canadian Multinational (AC) Keyboard

Displays the layout of a Canadian Multinational keyboard.

30. Canadian Bilingual (CB) Keyboard

Displays the layout of a Canadian Bilingual keyboard.

31. Japanese (JP) Keyboard

Displays the layout of a Japanese keyboard.

32. Romania (RO) Keyboard

Displays the layout of a Romanian keyboard.

32. Bulgaria (BU) Keyboard

Displays the layout of a Bulgarian keyboard.

Appendix F Series Screw Torque List (KTKAA)

Table F-1 Series Screw Torque List

Lists screw part numbers, specifications, quantities, locations, and torque.

Appendix G Reliability

Table G-1 MTBF

Shows Mean Time Between Failures (MTBF) for various computer components.

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