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Toshiba Tecra Z50-C Series User Manual

Toshiba Tecra Z50-C Series
191 pages
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GMAD00455010
01/16
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see “If Something Goes Wrong” on
page 123 in this guide.
Tecra
®
Z50-C Series
User’s Guide
(Windows 10)

Table of Contents

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Toshiba Tecra Z50-C Series Specifications

General IconGeneral
StorageSSD or HDD options, varies by configuration
GraphicsIntel HD Graphics 520
Operating SystemWindows 10 Pro
PortsUSB 3.0, HDMI, VGA, Ethernet, SD card reader, headphone/microphone combo jack
WirelessWi-Fi 802.11ac, Bluetooth 4.0
Optical DriveDVD SuperMulti drive
WebcamHD webcam with microphone

Summary

Protection of Stored Data

Critical Applications

Disclaims liability for product failure in critical applications like life support systems.

Wireless Interoperability

Optical Disc Drive Safety Instructions

Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries

Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries

Introduction

Safety icons

Explanation of warning symbols used throughout the manual for hazard identification.

Chapter 1: Getting Started

Precautions

Essential safety precautions to reduce the risk of personal injury or damage to the computer.

Important information on your computer’s cooling fan

Details on the CPU cooling fan and ensuring proper ventilation to prevent overheating.

Connecting to a power source

Instructions on connecting the AC adapter and power cord for operation and charging.

Charging the main battery

Procedure for charging the computer's main battery before initial use.

Using the computer for the first time

Guidance for turning on the computer and performing the initial operating system setup.

Initial setup

On-screen instructions for installing the operating system and beginning computer use.

Recovering the Internal Storage Drive

Creating a recovery drive using TOSHIBA Recovery Media Creator

Detailed steps for creating a recovery drive using the TOSHIBA Recovery Media Creator utility.

Restoring from recovery media created by TOSHIBA Recovery Media Creator

Instructions for restoring the computer system from a created recovery drive.

Recovering from the Internal Storage Drive

Procedure to recover the system using the internal storage drive's recovery options.

Reset your PC

Steps to reset the PC, allowing options to keep or remove personal files and reinstall Windows.

Using the TOSHIBA Dual Pointing Device

Using the touchpad

Guide to operating the touchpad, including pointer movement, selection, and scrolling.

Connecting an external device

Using external display devices

Customizing your computer’s settings

Caring for your computer

Chapter 2: Learning the Basics

Starting an app

Steps to launch applications from the Start menu or by searching.

Saving your work

Importance of saving work regularly to prevent data loss from unexpected shutdowns.

Backing up your work

Methods and importance of backing up computer files to external media for data safety.

Chapter 3: Mobile Computing

Running the computer on battery power

Information on using the Lithium-Ion battery for portable power and recharging.

Charging batteries

Instructions for charging the main battery using the specified AC adapter.

What to do when the main battery runs low

Actions to take when the main battery is low: recharge or save work and shut down.

Changing the main battery

Instructions and warnings for replacing the computer's main battery pack.

Removing the battery from the computer

Step-by-step guide for safely removing the main battery from the computer.

Inserting a charged battery

Procedure for correctly inserting a charged battery into the computer.

Taking care of your battery

Tips for prolonging battery life, including safety precautions and maintenance.

Safety precautions

Important safety warnings related to battery handling, damage, and fire risks.

Maintaining your battery

Methods to maintain battery capacity, such as periodic discharge and rotating extra packs.

Chapter 4: Exploring Your Computer’s Features

Finding your way around the desktop

Overview of standard desktop features: icons, Start button, taskbar, and notification area.

Connect to the Internet

Requirements and steps for establishing an internet connection via Wi-Fi or wired network.

Chapter 5: Utilities

Password Utility

Setting up supervisor and user passwords for computer and file protection.

TOSHIBA Recovery Media Creator

Using the utility to create recovery media for returning the system to its original state.

Fingerprint Authentication Utility

Using fingerprint authentication for secure user logon and system access.

Using the Fingerprint Authentication Utility

Steps to access and enroll fingerprints for authentication and system logon.

Care and maintenance of your fingerprint reader

Guidelines for cleaning and maintaining the fingerprint reader to ensure proper function.

Chapter 6: If Something Goes Wrong

Problems that are easy to fix

Basic troubleshooting steps for common issues like frozen programs and unresponsive applications.

Problems when you turn on the computer

Troubleshooting steps for issues such as the computer not starting or displaying error messages.

The Windows operating system is not working

Guidance on resolving problems when the Windows OS fails to start or function correctly.

Using Startup options to fix problems

How to use startup options like Safe Mode and System Restore to troubleshoot OS issues.

Internet problems

Troubleshooting tips for slow internet connections and network access issues.

My Internet connection is very slow

Factors affecting internet speed and troubleshooting steps for slow connections.

Power and the batteries

Troubleshooting power-related issues, including AC adapter problems and battery charging.

Keyboard help

Troubleshooting steps for keyboard issues, including driver uninstallation and system restore.

Touchpad help

Troubleshooting steps for touchpad issues, including disabling/enabling and driver reinstallation.

Display problems

Troubleshooting common display issues such as a blank screen or incorrect screen appearance.

The screen is blank

Steps to resolve a blank display, including checking display priority and screen saver settings.

Disk or storage drive problems

Troubleshooting issues related to storage drives, including access errors and slow performance.

Error-checking

How to run Error-checking to analyze and repair directories and files on storage drives.

Optical disc drive problems

Troubleshooting issues related to accessing discs, ejecting trays, and disc compatibility.

System Recovery

Performing a system recovery to return the computer to its original out-of-box state.

Sound help

Troubleshooting common sound problems related to hardware setup and software configuration.

Use the Sound troubleshooter

Steps to use the Windows audio troubleshooter to find and fix audio playback problems.

Check and set default speakers

How to configure default audio playback devices and test speaker setup.

Printer problems

Troubleshooting common printer issues, including not printing or incorrect print output.

Connecting to the Internet

Requirements and steps for connecting to the internet via an ISP and necessary hardware.

Troubleshooting an Internet connection – Verify network status

How to verify network status using the taskbar icon and identify connection issues.

Troubleshooting an Internet connection – Verify hardware

Steps to verify hardware connections, modem/router startup, and Wi-Fi status.

Troubleshooting an Internet connection – How to verify TCP/IP

Using the PING command and command prompt to verify network adapter and TCP/IP functionality.

Develop good computing habits

Practices for safe and efficient computer usage, including saving work and regular backups.

Save your work frequently

Importance of saving work regularly to prevent data loss from unexpected computer events.

On a regular basis, back up the information stored on your internal storage drive

Methods for backing up computer data to flash drives, external disks, or network partitions.

Data and system configuration backup in the Windows operating system

Using Windows features to back up system settings and important data files.

Saving system configuration with restore points

How to create and use restore points to revert the system configuration to a previous state.

Backing up your data or your entire computer with the Windows operating system

Steps to back up computer files or the entire system using Windows backup features.

Additional help

Appendix A: TOSHIBA Function Keys

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