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If Something Goes Wrong
Sound help
Download the latest sound driver
1 In your Web browser go to
http://support.toshiba.com/drivers.
2 Enter your computer’s serial number.
3 Filter your search by
Sound driver to find and
download the Sound driver for your computer.
To determine which device requires a driver, follow the
procedure below:
a In the
Search field, type Device Manager.
b Click the
Device Manager application.
c Select
Sound, video and game controllers.
d The various Audio drivers will be listed under
“Sound, video and game controllers.”
e Take note of the Audio driver name(s) in order to locate
the proper driver on the Toshiba support Web site,
“Drivers & Software” page.
4 Install the desired
Audio driver.
5 Restart your computer, see “To Restart your computer”
on page 45.
Perform a system restore
You can perform a system restore to a period in time at
which the sound system was working properly.
If no restore points have been previously created then
this method will not work, see “Saving system
configuration with restore points” on page 157.
1 In the
Search field, type Create a restore point.
2 Click
Create a restore point.
3 Select the
System Restore button on the System
protection
tab.
4 Select
Recommended Restore or Choose a
different restore point
to restore the system to a point
at which your sound system was working properly.
NOTE
NOTE
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