155
If Something Goes Wrong
DVD operating problems
This tells you that when you go to
http://support.toshiba.com/drivers and enter your
computer’s model and/or serial number to find drivers, you
should filter your search by
Touchpad driver to find the
latest driver from that vendor.
DVD operating problems
If you experience a problem playing DVDs, you may be able
to fix the problem yourself.
For general problems playing a DVD title, try the following
steps:
1 Verify that the disc is in a format that the drive supports.
2 Ensure that the disc is properly inserted in the drive tray.
3 Use the DVD Player software that came with your computer
to view DVD movies.
4 Clean the disc and try again.
A dirty drive can also cause audio problems. If you have
tried several discs and all fail, consider sending your
drive to an authorized service provider to get it cleaned.
5 In the
Search field, type Computer. Click This PC
from the list that appears.
The optical disc drive should appear in the list.
6 See “Downloading drivers and updates” on page 153 for
instructions on using Device Manager to view the optical
disc drive properties.
7 Check the Toshiba Web site for new information on
optical disc drives and their operation.
A blank screen appears while watching a
DVD-ROM movie or title.
Change the setting for when to turn off the display using the
following steps:
1 In the
Search field, type Power options.
2 Click
Power options.
3 From the search list, click
Choose when to turn off
display
.
4 To keep the display from turning off, click
Never in both
drop down lists.
5 Click
Save changes.
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