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If Something Goes Wrong
The Windows operating system is not working
If Windows fails to start properly twice, the Windows Boot
menu will launch. To enter the Advanced Startup options
manually:
1 In the
Search field, type Recovery Options.
2 Click
Recovery Options.
3 Scroll down to view the
Restart Now option.
4 Click
Restart Now under Advanced Startup.
The computer restarts.
5 Click
Troubleshoot from the menu.
After Restart, you now have several options:
Reset your computer
❖ All of your personal files and apps are removed
❖ Your computer settings are changed back to their
defaults
For more information, see “Reset your PC” on page 52.
Advanced options
Choosing this option presents you with another set of
options:
System Restore
❖ System Restore allows you to use a Restore point to
return the computer to a state at which it was performing
properly. Restore points may be created:
❖ When new hardware or software is installed
❖ Manually by the user
System Image Recovery
Windows will “Recover” the Operating system using a
specific image provided by the user.
Startup Repair
This feature automates the repair process. The Operating
System will automatically look for problems and repair them
if possible.
Command Prompt
The command prompt is a very powerful tool for advanced
users.
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