Trane Tracer TD7 User Manual

66 BAS-SVX50F-EN
Troubleshooting
This section describes the possible error messages and other issues that you may encounter while
using the Tracer TD7 display.
Identifying and Diagnosing Issues
Problem Possible Cause Possible Solution
Blank display (TD7 does not respond
to touch).
No power.
Verify that the TD7 is connected to a power source,
and that the power source is in working condition.
Unable to log in to the TD7 display. Invalid password.
Password must be reset in Tracer TU.
Open a session of Tracer TU. Refer to “Setting Up
Security,” p. 65.
After powering up, the TD7 displays a
message that
it is not communicating
with the UC600.
Defective Ethernet cable or not connected, or
the UC600 is not power
ed up.
Verify that the Ethernet activity indicator light on the
UC600 is blin
king, which indicates that it is
connected. Replace cable if necessary. Power up the
UC600 if necessary.
UC600 must be at version 2.0 or higher.
If necessary, download an upgraded version of Tracer
UC
600.
After perfor
ming an override, the
point does not di
splay the new value.
A priority level conflict may be present.
See “Overrides,” p. 35.
Higher priority level (1-7) control of the point must be
released
before a TD7 override will take affect. This
must be done in TU, SC, or ES.
Temporary overrides disappeared.
Power was cycled, which deletes all temporary
overrid
es, or
Temporary override time expired.
Deleted overrides must be reset.
Unable to release all overrides
One or more overrides has not been defined at
priorit
y level 8 (required to release all). TD7 only
releases at priority level 8.
Change priority level on those that are not at 8. This
must b
e done
in TU, SC, or ES.
No data available in custom report. Data has not yet been defined for the report.
Add data to report. See “Creating a Custom Report,”
p. 28.
Unable to add more points to a
cust
om report
The maximum
number of points (36) has been
reached, or security prevents it.
Edit the report, or create an additional custom report.
See “Creating a Custom Report,” p. 28.
Unable to clear all alarms.
All Alarms (event log) can only be cleared in
Trace
r TU.
Open a session of Tracer TU. Refer to “All Alarms,”
p. 68.
TD7 Automatic Rediscover and Automatic Hardware Reboot
When performing one or more of the following actions listed below, a message will appear on the
screen that the TD7 is updating data (Figure 67, p. 67).
Automatic rediscovery (Updating data):
• Add a new point
• Remove a point
• Rename a point
• Modify Display Preferences
or Language (from
TU)
• Modify Custom Report or Header Data Point (from TU)
Automatic restart of TD7:
This will occur when modifying security settings: when a first and last user is added and deleted
(enabl
es, disables security), or when the UC600 restarts.

Trane Tracer TD7 Specifications

General

Brand	Trane
Model	Tracer TD7
Category	Controller
Language	English