Er 05 Exhaust Over-Temperature
Flue gas temperature has reached 482°F Check that the ceramic board in the combustion chamber is not
damaged.
Clean down the surfaces of the combustion chamber.
Check the calorific value of the fuel.
Hold the ON/OFF button for 3 seconds and the error will clear.
If unsuccessful inform Customer Service or your Local Agent
Er 09 Real time clock error
The back up battery in the control panel has expired. Inform Customer Service or your Local Agent
Er 12 Ignition Failed
Ignition has failed or the pellets have failed to ignite. Clear any un-burned pellets from the burner tube with the scraper
provided.
Check that there are enough pellets in the hopper.
Check that the pellets are free from dust.
Remove the auger and empty pellets and dust. Replace and
refill with pellets.
Check that the heating element is glowing after the pre-heating
phase.
Remove the photocell and check that it is clean.
Hold the ON/OFF button for 3 seconds and the error will clear.
If unsuccessful inform Customer Service or your Local Agent
Er 13 Accidential extinguishing due to low flame.
The flame has become low during Run or Clear any un-burned pellets from the burner tube with the scraper
Modulation mode. provided.
Check that there are enough pellets in the hopper.
Check that the pellets are free from dust.
Remove the auger and empty pellets and dust. Replace and
refill with pellets.
Remove the photocell and check that it is clean.
Hold the ON/OFF button for 3 seconds and the error will clear.
If unsuccessful inform Customer Service or your Local Agent
Er 16 Lack of Voltage
The electrical supply has been interrupted for more Clear any un-burned pellets from the burner tube with the scraper
than 10 seconds. provided.
Hold the ON/OFF button for 3 seconds and the error will clear.
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