Trolex XD1+ - 16. TROUBLESHOOTING; 16.1 Recoverable and Non-Recoverable Errors; 16.3 Device Fault Codes

D1
+
PERSONAL DUST MONITOR44
XD1+_User manual_P5650.1600_Rev A
If an issue is non-resolvable based on the information below, please contact the Trolex
product support team.
16.1 Recoverable errors
In the unlikely event that the D1
+
encounters a recoverable operating error, the device will
log the event and automatically take appropriate action to resolve the issue.
It is recommended that on notification of recovery from an error, previous data capture and
device settings are checked before continued operation.
User settings and configurations may need to be redefined using the BreatheLITE software.
16. TROUBLESHOOTING
16.2 Non-recoverable fatal errors
In the unlikely event that the D1
+
encounters a non-recoverable operating error, the device
will cease normal operation and alert the user to the issue via flashing red LED’s and an
audible sequence as shown below.
In the case of a rare and non-recoverable fatal error, please contact the Trolex service team for
support as detailed in.
The following codes relate to on-screen warnings that the D1
+
will display when a fault is
encountered during normal operations.
16.3 Device fault codes
Sequence Fault name Fault description Fault check
Internal memory A corruption in the The device will
corruption D1
+
internal memory automatically format its
was detected. Loss of memory and continue its.
data occured, or readings operation.
cannot be recovered.
Internal memory full The D1
+
device’s Download and clear the
internal memory is full. device data event and
and alarm logs.
Particulate sensor The data received from Contact Trolex or an
data error the particulate sensor was approved distributor.
found to be corrupt. The
D1
+
will ignore this
reading, log the event and
continue its operation.
If this occus more than 4
times, the D1
+
will alert
the user and enter an error
state.