What does Fault CN01 mean on a True Treadmill?
If your True Treadmill displays Fault CN01: Internal Fault, power cycle the treadmill, re-configure the console, or re-install the software/firmware. Contact dealer or TRUE service.
What does Fault CN07: Calibration Timeout mean on my True ALPINE RUNNER?
Fault CN07 on your True Treadmill indicates a calibration timeout, which could be due to low AC line voltage. Try retrying the calibration and verifying the AC voltage at the outlet.
What does Fault CN00 mean on my True ALPINE RUNNER Treadmill?
If your True Treadmill shows Fault CN00: Corrupted Console Configuration, power cycle the treadmill, re-configure the console, or re-install the software/firmware. If the firmware and software versions are not compatible, re-install software/ firmware. Contact dealer or TRUE service.
What does Fault CN09: Insert Safety Key mean on my True ALPINE RUNNER?
Fault CN09 on your True Treadmill indicates that the safety key needs to be inserted. This can be because the safety key is not engaged, or there is a loose cable. Try re-inserting the safety key and checking the cable connections.
What does Fault SP03: Belt Over Accel mean on my True ALPINE RUNNER?
Fault SP03 on your True Treadmill indicates the belt is over accelerating. This can occur if the user is holding the belt back or if there's high belt deck friction. Do not try to stop the belt and lubricate the treadbelt.
What does Fault A103: Motor Controller Fault mean on my True Treadmill?
Fault A103 on your True Treadmill indicates a motor controller fault. This may be due to a loose cable. Check cable connections.
How to fix a True ALPINE RUNNER with no power?
If your True Treadmill has no power, first, ensure the On/Off switch is in the ON position. Then, check the power cord at both the unit and the outlet to make sure it's fully plugged in. Next, use a voltmeter to verify that the outlet has power. Finally, check the circuit breaker located next to the On/Off switch to ensure it hasn't tripped; if it has, reset it. If the power cord is damaged, replace it.
What to do if my True ALPINE RUNNER is making a rubbing sound when in operation?
If you hear a rubbing sound from your True Treadmill during operation, it could be that the walking belt is rubbing against a straddle cover. In this case, adjust the belt tracking. See Chapter 5: Centering the Running Belt. Alternatively, a foreign object may be stuck under the walking belt. Inspect under the unit and remove any object that you find.
What to do if my True Treadmill walking belt is off center?
If your True Treadmill walking belt is off center, it might be due to an uneven floor. Adjust the treadmill using the rear leveling feet. Also, you may need to adjust the belt tracking. See Chapter 5: Centering the Running Belt.
What to do if True Treadmill unit resets or pauses randomly?
If your True Treadmill is randomly resetting or pausing, here are a few things you can check: * Ensure the safety e-stop key is fully engaged. * Inspect the power connection at the unit and outlet. * Verify the output voltage from the 20A outlet with a voltmeter to ensure sufficient power. * Replace the power cord if it's damaged. If an error code is displayed on the console or 'No User Present' is on the screen, further action may be needed. User weight must be over 90lbs. Verify No User Present settings in console.
Key safety warnings and instructions for users to follow before operating the equipment.
Detailed instructions on proper electrical grounding to prevent shock hazards.
Information on voltage, circuit requirements, and plugs for safe power connection.
Essential tasks for maintaining the treadmill to ensure longevity and void warranty issues.
Procedure for reporting any damage to the product incurred during shipment.
A guide to diagnose and resolve common malfunctions and error codes for the treadmill.
Details of the commercial limited warranty, coverage, terms, and claims procedure for the treadmill.
To Next Page
General
