True ALPINE RUNNER - User Manual

Questions and Answers

L
Lawrence CalhounAug 27, 2025
What does Fault CN00 mean on my True ALPINE RUNNER Treadmill?
- S
  Samantha HuntAug 28, 2025
  If your True Treadmill shows Fault CN00: Corrupted Console Configuration, power cycle the treadmill, re-configure the console, or re-install the software/firmware. If the firmware and software versions are not compatible, re-install software/ firmware. Contact dealer or TRUE service.
F
Franklin ArmstrongSep 16, 2025
What does Fault A119: Motor Controller Fault mean on my True ALPINE RUNNER?
- M
  Megan HoweSep 16, 2025
  Fault A119 on your True Treadmill indicates a motor controller fault. This may be due to a loose cable connection. Check cable connections.
A
Allison RichardsAug 28, 2025
What does Fault CN01 mean on a True Treadmill?
- G
  gnelsonAug 28, 2025
  If your True Treadmill displays Fault CN01: Internal Fault, power cycle the treadmill, re-configure the console, or re-install the software/firmware. Contact dealer or TRUE service.
J
James JacobsAug 29, 2025
What does Fault CN05 mean on my True Treadmill?
- G
  Gregory ParksAug 29, 2025
  If your True Treadmill displays Fault CN05: No Lower Control, power cycle the treadmill, check the cable connection, or re-configure the console.
A
Anthony WhiteSep 23, 2025
What does Fault SC05: Motor Over Speed mean on my True ALPINE RUNNER Treadmill?
- C
  connorrodriguezSep 23, 2025
  Fault SC05 on your True Treadmill indicates the motor is over speed. This can be caused by high belt deck friction or line voltage issues. Lubricate the treadbelt and check the AC line voltage.
A
Abigail StevensSep 18, 2025
What does Fault A123: Motor Controller Fault mean on my True Treadmill?
- P
  patrick83Sep 18, 2025
  Fault A123 on your True Treadmill indicates a motor controller fault. This may be due to a loose cable connection. Check cable connections.
L
Lisa MartinezSep 14, 2025
What does Fault A114: Motor Over Temp mean on my True ALPINE RUNNER?
- J
  Joseph MaloneSep 14, 2025
  Fault A114 on your True Treadmill indicates the motor is over temperature. This can be caused by high belt deck friction or low line voltage. Lubricate the treadbelt and check the AC line voltage.
N
nicholsrebeccaSep 12, 2025
What does Fault A110: Motor Controller Fault mean on my True ALPINE RUNNER Treadmill?
- A
  Anna MercadoSep 12, 2025
  Fault A110 on your True Treadmill indicates a motor controller fault. This may be due to line voltage. Check AC line voltage.
L
Lisa WarrenAug 31, 2025
What to do if my True ALPINE RUNNER heart rate is displaying erratically or not displaying?
- B
  Brittany BrewerAug 31, 2025
  If the heart rate on your True Treadmill is displaying erratically or not at all, there could be several reasons: * Ensure the transmitter belt contacts are making good contact with your skin and are moist. * Adjust your position to be within 3 feet (1 meter) of the console. * Replace the transmitter belt if the battery is depleted. Also, another user wearing a compatible transmitter strap may be interfering if they are within 3 feet (1 meter) of the unit. Environmental interference from high voltage power lines can also cause this issue; try moving the unit or the source of interference. If the source is plugged into the same outlet, move it to another outlet.
E
Emily CameronAug 31, 2025
What does Fault CN00: Corrupted Console Configuration mean on my True Treadmill?
- B
  Brenda WintersAug 31, 2025
  Fault CN00 on your True Treadmill indicates a corrupted console configuration, possibly due to corrupt software or incompatible firmware and software versions. Try power cycling the console. You may also need to re-configure the console or re-install the software/firmware.