SaphirRepair
18 EN
40090-00130 · 01 · 11/2023
9 Repair
There are no user servicable parts inside the Saphir
housing. Do not attempt to open the housing. In the
event of a malfunction, refer to “Troubleshooting guide“
on page 18 or contact Truma Corp service.
DANGER
Electric shock from electric power on
charged capacitors
The air conditioning system contains live parts
(e.g. capacitor), which may still hold life-threat-
ening residual voltage even after the system has
been switched o.
Before disposing of or replacing capacitors,
have them discharged by an expert.
Only experts should discharge capacitors.
WARNING
Burns from hot parts
Parts that can get hot during operation are in-
stalled in the air conditioning system.
Do not open the air conditioning system.
Do not mount the air conditioning system
at other places and do not install it in other
vehicles.
Do not dismantle the air conditioning system,
convert it or repair it yourself.
Only have installation, dismantling or repair
work done by trained experts.
WARNING
Injuries are caused by moving parts
Hand injuries caused by touching the rotating
air fan inside the housing.
Do not open the air conditioning system.
10 Troubleshooting guide
Is the vehicle 120 V AC power cord properly connected,
and are the fuses and circuit breakers blown or tripped?
Fault Cause / Remedy
Device not cooling Defrost process in progress /
wait until thawing procedure is
complete.
The temperature set on the
remote control has been
reached / set temperature on
remote control to less than
room temperature.
Device not heating Defrost process in progress
(outside temperature between
39 °F - 45 °F (4 °C – 7 °C)) /
adjust fan to lower setting
Outside temperature below
39 °F (4 °C)
Device providing
insucient cooling
or no cooling at all
Filter soiled / change filters
External air routes soiled,
blocked / clear air routes
Moisture at cold air
ducts
High air humidity / close
windows and doors and select
high fan level
Remote control
not working
Check batteries in remote
control / replace batteries if
necessary
Device not reacting
to remote control
commands
Check whether there are ob-
structions between the remote
control and the IR receiver /
remove obstructions if neces-
sary
Is the remote control paired
with the IR receiver?
If these actions fail to remedy the fault, please contact
Truma Service.
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