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TSC TTP-345 - User Manual

TSC TTP-345
50 pages
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USER’S
MANUAL
TTP-245 Plus / TTP-343 Plus
TTP-247 / TTP-345
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

Table of Contents

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Questions and Answers

  • S
    Sherry RiveraAug 20, 2025
    What to do if my TSC TTP-345 is not printing?
    • B
      bgreenAug 20, 2025
      If your TSC printer isn't printing, make sure the interface cable is securely connected. If you're using a serial port, ensure the cable is pin-to-pin connected, and the serial port settings are consistent between your computer and the printer. In the Windows driver, verify that the correct printer port is selected. Lastly, if you're using Ethernet, check that the IP address, subnet mask, and gateway are configured correctly. Reconnect the cable to the interface. Replace the cable with one that is pin-to-pin connected. Reset the serial port setting. Select the correct printer port in the driver. Configure the IP, subnet mask, and gateway.
  • R
    Robert LinAug 21, 2025
    How to fix poor print quality on a TSC TTP-345?
    • J
      Jose TownsendAug 22, 2025
      To resolve poor print quality on your TSC printer: * Ensure the top cover is completely closed and latched properly on both sides. * Verify that the power supply provides 24V DC output. * Reload the supply correctly. * Clean the print head to remove any dust or adhesive buildup.
  • A
    Alexis RushAug 25, 2025
    How to improve poor print quality on a TSC Barcode Reader?
    • T
      Tammy WestAug 25, 2025
      To improve the print quality of your TSC Barcode Reader, consider the following: * Ensure the top cover is completely closed and latched. * Reload the supply to make sure it is loaded correctly. * If the print is faded or inconsistent, adjust the print density and print speed. * If there are white lines or missing elements, clean the print head. * If these steps don't help, run a printer self-test to check the print head test pattern for damage.
  • L
    Lauren LaneAug 26, 2025
    What to do if my TSC Barcode Reader shows an error?
    • A
      alyssasimpsonAug 26, 2025
      If your TSC Barcode Reader displays an error, it might be due to a few reasons: * If the printer is out of labels, load a new roll and press the FEED button. * If the printer is out of ribbon, load a new roll and press the FEED button. * If the error persists, the printer settings may be incorrect. Initialize the printer using the "Power on Utility" or "Diagnostic Tool".
  • B
    Brandi ButlerAug 27, 2025
    Why is my TSC Barcode Reader printing blank labels?
    • R
      Ronald BradleyAug 28, 2025
      If your TSC Barcode Reader is printing blank labels, consider the following: * Check if the label or ribbon is loaded correctly by following the loading instructions. * Ensure that the ribbon has not run out, and load a new ribbon if necessary.
  • A
    Amy GarciaAug 30, 2025
    What to do if my TSC TTP-345 has a paper jam?
    • K
      Kerri RobinsonAug 30, 2025
      If your TSC printer is experiencing paper jams: 1. Calibrate the gap/black mark sensor. This ensures the printer correctly detects the label spacing. 2. Set the label size accurately in your labeling software or program to match the installed paper. 3. Check the printer mechanism near the sensor area for any stuck labels and remove them.
  • A
    Ashley BallardAug 31, 2025
    Why is my TSC TTP-345 not responding?
    • C
      Caitlin JensenSep 1, 2025
      If your TSC printer is not responding, first, ensure the power switch is turned on. Check if the green LED is lit on the power supply; if not, the power supply may be broken. Also, verify that both power connections, from the power cord to the power supply and from the power supply to the printer, are securely connected.
  • M
    Mary NguyenSep 2, 2025
    What to do if TSC TTP-345 Printer is continuously feeding labels?
    • J
      jessicahernandezSep 3, 2025
      If your TSC printer is continuously feeding labels, the printer settings may be incorrect. Please initialize the printer and perform gap/black mark calibration.
  • S
    Stephanie PerezSep 4, 2025
    What to do if my TSC Printer is paused?
    • A
      Anthony BentleySep 4, 2025
      If your TSC printer is paused, press the FEED button to resume printing.
  • J
    Justin SmithSep 7, 2025
    How to check print head test pattern on TSC TTP-345 Printer?
    • P
      Pamela BrownSep 7, 2025
      Run a printer self-test and check the print head test pattern for any missing dots, which would indicate a damaged head element.

Summary

Introduction to the Bar Code Printer

Getting Started with Your Printer

Overview of initial setup, unpacking, and component identification.

Printer Unpacking and Inspection

Procedures for checking the printer and packaging upon arrival.

Printer Equipment Checklist

List of all included items with the printer package.

Printer Parts Identification

Identification of external and internal components of the printer.

Printer Setup and Configuration

Initial Printer Setup

Instructions for placing and connecting the printer to a power source.

Loading the Printer Ribbon

Step-by-step guide for installing the ribbon correctly.

Loading Label Stock

Instructions for loading various types of label rolls into the printer.

Optional External Label Roll Mount Installation

Guide for installing the optional external label roll mount.

Optional Peel-off Module Installation

Steps to install the optional peel-off module for labels.

Optional Cutter Module Installation

Instructions for installing the optional cutter module.

Top Cover Operation Instructions

Detailed instructions on how to open and close the printer's top cover.

Using the Diagnostic Tool

How to use the diagnostic utility for printer configuration and troubleshooting.

Ethernet Setup via Diagnostic Utility

Configuring Ethernet settings using the diagnostic tool via USB or RS-232.

Installing a Memory Card

Procedure for inserting a memory card into the printer.

Power-on Utilities for Printer Testing

Sensor Calibration: Ribbon and Gap;Black Mark

Calibrating sensors for accurate label detection and printing.

Calibration, Self-Test, and Dump Mode

Performing calibration, self-test, and entering dump mode.

Printer Initialization Procedure

Resetting printer settings to factory defaults.

Configuring Black Mark Sensor as Media Sensor

Configuring the black mark sensor to detect media.

Configuring Gap Sensor as Media Sensor

Configuring the gap sensor to detect media.

Skipping AUTO.BAS Program

Procedure to bypass the AUTO.BAS execution file.

Printer Maintenance and Troubleshooting

Printer Cleaning Procedures

Methods and materials for cleaning printer parts like the print head and roller.

Troubleshooting Printer Issues via LED Status

Understanding LED indicators and common troubleshooting steps.

Resolving Print Quality Problems

Diagnosing and resolving problems affecting print quality.

Understanding LED and Button Operations

Explanation of LED colors and button functions for printer control.

TSC TTP-345 Specifications

General IconGeneral
Print MethodThermal Transfer
Resolution300 dpi
Max Print Speed5 ips
Max Print Length90" (2286 mm)
Memory8 MB Flash
InterfaceUSB 2.0, RS-232
Power SupplyExternal universal switching power supply

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