Why is the LCD panel dark and the keys not working on my TSC Printer?
If the LCD panel is dark and the keys are not working on your TSC printer, the cable between the main PCB and the LCD panel may be loose. Check if the cable between the main PCB and LCD is secured.
How to improve print quality on a TSC TTP-384M?
To improve the print quality on your TSC printer: * Reload the ribbon and media if they are loaded incorrectly. * Clean the printhead if there is dust or adhesive accumulation. * Adjust the print density and print speed.
What to do if my TSC Printer says 'No Paper'?
If your TSC printer indicates 'No Paper', it could be due to several reasons: * You might be running out of labels, so supply a new label roll. * The label might be installed incorrectly; please refer to the user’s manual for reinstallation steps. * The gap/black-mark sensor might not be calibrated, so calibrate it.
Why is my TSC Printer's PS/2 port not working?
If the PS/2 port on your TSC printer is not working, it could be because you didn't turn off the power before plugging in the PS/2 keyboard; turn off the printer power prior to plugging in the keyboard. The PS/2 keyboard might be damaged; make sure the keyboard is fine. The keyboard might not be plugged-in correctly; plug the PS/2 keyboard again. Finally, there might be no BAS file in the printer; make sure if there is any BAS file downloaded into the printer.
How to solve the wrinkle problem on my TSC printer?
If you are experiencing a wrinkle problem with your TSC printer, the printhead pressure might be incorrect. Make sure the label guide touches the edge of the media guide.
Why is my TSC TTP-384M's ribbon end sensor not working?
If the ribbon end sensor on your TSC printer is not working, it could be due to a loose connector; check the connector. Alternatively, the ribbon sensor hole might be covered with dust; clear the dust in the sensor hole with a blower.
Why is my TSC TTP-384M Printer printing irregularly?
If your TSC printer is printing irregularly, it might be in Hex Dump mode; turn off and on the printer to skip the dump mode. Alternatively, the RS-232 setting could be incorrect; re-set the Rs-232 setting.
How to fix a TSC TTP-384M Printer when the power indicator does not illuminate?
If the power indicator on your TSC printer does not illuminate, the power cord may not be properly connected. Plug the power cord into both the printer and the outlet, and then switch the printer on.
Why is my TSC TTP-384M Printer's cutter not working?
If the cutter on your TSC printer is not working, the connector might be loose. Plug in the connect cable correctly.
What to do if my TSC TTP-384M has a paper jam?
If your TSC printer is experiencing paper jams, it could be due to the gap/black-mark sensor not being set properly; try calibrating the sensor. Also, ensure that the label size is set correctly.
Front view of the printer with labeled components like LED indicators, LCD, buttons, and paper exit chute.
Interior view of the printer with labeled components like spindles, printhead, sensors, and platen roller.
Rear view of the printer with labeled interfaces and ports like USB, Ethernet, RS-232C, and power connectors.
Details connectors on the main board with their descriptions and remarks for identification.
Identifies connectors on the multi-interface board, including main board, SD card, Ethernet, and PS/2.
Lists connectors for the optional GPIO with multi-interface board.
Details pin assignments for RS-232C, USB, and Centronics interfaces.
Details pin assignments for Ethernet and PS/2 interfaces.
Details pin assignments for the GPIO connector.
Provides step-by-step instructions and images for removing printer covers.
Step-by-step guide to replace the LCD panel module and its PCB assembly.
Instructions for replacing the power supply unit with visual aids.
Steps to remove and replace the multi-interface board from the printer.
Guide to remove and replace the main board of the printer.
Instructions for removing and replacing the platen roller assembly.
Steps to disconnect and replace the stepping motor assembly.
Detailed steps for removing and replacing the printhead assembly.
Guide to remove and replace the gap and black-mark sensor module.
Instructions for removing and replacing the DC motor.
Lists common printer problems, their possible causes, and recommended recovery procedures.
General| Print Technology | Thermal Transfer |
|---|---|
| Resolution | 300 dpi |
| Print Speed | 4 ips (101.6 mm/sec) |
| Print Width | 8.5" (216 mm) |
| Maximum Print Width | 8.64 inches |
| Memory | 8 MB Flash |
| Interface | USB 2.0, RS-232 |
| Media Type | Continuous, die-cut, black mark |
| Media Width | 4.5 to 9.5 inches |
| Label Width | 4.5 to 9.5 inches |
| Label Thickness | 0.06 - 0.25 mm (0.002 - 0.01 inches) |
| Power Supply | AC 100-240V, 50/60Hz |
| Operating Temperature | 5°C - 40°C (41°F - 104°F) |
| Storage Temperature | -40°C to 60°C |
| Operating Humidity | 25% to 85% non-condensing |
| Certifications | FCC Class A, CE Class A |
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