What to do if my TSC TTP-384M Printer skips labels when printing?
If your TSC printer is skipping labels during printing, it could be due to the following reasons: * The label size is not specified properly. Check if the label size is set up correctly. * The sensor sensitivity is not set properly. Calibrate the sensor by Auto Gap or Manual Gap options. * The media sensor is covered with dust. Clear the GAP/Black-mark sensor by blower.
Why is the LCD panel dark and the keys not working on my TSC Printer?
If the LCD panel is dark and the keys are not working on your TSC printer, the cable between the main PCB and the LCD panel may be loose. Check if the cable between the main PCB and LCD is secured.
What to do if my TSC TTP-384M has a paper jam?
If your TSC printer is experiencing paper jams, it could be due to the gap/black-mark sensor not being set properly; try calibrating the sensor. Also, ensure that the label size is set correctly.
Why is there a gray line on the blank label from my TSC TTP-384M Printer?
If you notice a gray line on the blank label from your TSC printer, the printhead is likely dirty. Clean the printhead.
Why is the RTC time incorrect when I reboot my TSC TTP-384M?
If the RTC time is incorrect when you reboot your TSC printer, the battery may have run down. Check if there is a battery on the main board.
Why is my TSC TTP-384M's ribbon end sensor not working?
If the ribbon end sensor on your TSC printer is not working, it could be due to a loose connector; check the connector. Alternatively, the ribbon sensor hole might be covered with dust; clear the dust in the sensor hole with a blower.
Why is my TSC Printer's PS/2 port not working?
If the PS/2 port on your TSC printer is not working, it could be because you didn't turn off the power before plugging in the PS/2 keyboard; turn off the printer power prior to plugging in the keyboard. The PS/2 keyboard might be damaged; make sure the keyboard is fine. The keyboard might not be plugged-in correctly; plug the PS/2 keyboard again. Finally, there might be no BAS file in the printer; make sure if there is any BAS file downloaded into the printer.
Why does my TSC printer skip labels when printing?
If your TSC printer is skipping labels during printing, it might be because the label size is not specified properly. Check if the label size is set up correctly.
What to do if my TSC Printer shows 'No Ribbon'?
If your TSC printer displays a 'No Ribbon' message, it could be because you are running out of ribbon, so supply a new ribbon roll. Alternatively, the ribbon may be installed incorrectly; please refer to the user’s manual for reinstallation steps.
What to do if my TSC Printer says 'No Paper'?
If your TSC printer indicates 'No Paper', it could be due to several reasons: * You might be running out of labels, so supply a new label roll. * The label might be installed incorrectly; please refer to the user’s manual for reinstallation steps. * The gap/black-mark sensor might not be calibrated, so calibrate it.
General| Print Technology | Thermal Transfer |
|---|---|
| Resolution | 300 dpi |
| Print Speed | 4 ips (101.6 mm/sec) |
| Print Width | 8.5" (216 mm) |
| Maximum Print Width | 8.64 inches |
| Memory | 8 MB Flash |
| Interface | USB 2.0, RS-232 |
| Media Type | Continuous, die-cut, black mark |
| Media Width | 4.5 to 9.5 inches |
| Label Width | 4.5 to 9.5 inches |
| Label Thickness | 0.06 - 0.25 mm (0.002 - 0.01 inches) |
| Power Supply | AC 100-240V, 50/60Hz |
| Operating Temperature | 5°C - 40°C (41°F - 104°F) |
| Storage Temperature | -40°C to 60°C |
| Operating Humidity | 25% to 85% non-condensing |
| Certifications | FCC Class A, CE Class A |
Front view of the printer with labeled components like LED indicators, LCD, buttons, and paper exit chute.
Interior view of the printer with labeled components like spindles, printhead, sensors, and platen roller.
Rear view of the printer with labeled interfaces and ports like USB, Ethernet, RS-232C, and power connectors.
Details connectors on the main board with their descriptions and remarks for identification.
Identifies connectors on the multi-interface board, including main board, SD card, Ethernet, and PS/2.
Lists connectors for the optional GPIO with multi-interface board.
Details pin assignments for RS-232C, USB, and Centronics interfaces.
Details pin assignments for Ethernet and PS/2 interfaces.
Details pin assignments for the GPIO connector.
Provides step-by-step instructions and images for removing printer covers.
Step-by-step guide to replace the LCD panel module and its PCB assembly.
Instructions for replacing the power supply unit with visual aids.
Steps to remove and replace the multi-interface board from the printer.
Guide to remove and replace the main board of the printer.
Instructions for removing and replacing the platen roller assembly.
Steps to disconnect and replace the stepping motor assembly.
Detailed steps for removing and replacing the printhead assembly.
Guide to remove and replace the gap and black-mark sensor module.
Instructions for removing and replacing the DC motor.
Lists common printer problems, their possible causes, and recommended recovery procedures.
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