What to do if my TSC TTP-384M has a paper jam?
If your TSC printer is experiencing paper jams, it could be due to the gap/black-mark sensor not being set properly; try calibrating the sensor. Also, ensure that the label size is set correctly.
Why is my TSC TTP-384M not printing?
Your TSC printer might not be printing due to several reasons: * The cable might not be well-connected to the serial, USB interface, or parallel port, so try reconnecting the cable to the interface. * If using a serial cable, replace it with one that is pin-to-pin connected. * The ribbon and media might not be compatible, so verify the ribbon-inked side. * The print density setting might be incorrect; check your program for a PRINT command at the end of the file and ensure there is a CRLF at the end of each command line.
What to do if my TSC TTP-384M Printer skips labels when printing?
If your TSC printer is skipping labels during printing, it could be due to the following reasons: * The label size is not specified properly. Check if the label size is set up correctly. * The sensor sensitivity is not set properly. Calibrate the sensor by Auto Gap or Manual Gap options. * The media sensor is covered with dust. Clear the GAP/Black-mark sensor by blower.
How to fix 'No Paper' error on TSC TTP-384M?
If your TSC printer is displaying a 'No Paper' error, it could be due to running out of labels; supply a new label roll. Another reason might be that the label is installed incorrectly; please refer to the user’s manual for instructions on how to reinstall the label roll. Also, the gap/black-mark sensor may not be calibrated; calibrate it.
How to resolve a 'Carriage Open' error on a TSC Printer?
If you're seeing a 'Carriage Open' error on your TSC printer, it means that the printer carriage is open. Make sure to close the print carriage.
What causes a 'No Ribbon' error on a TSC Printer and how to fix it?
A 'No Ribbon' error on your TSC printer typically occurs because you are running out of ribbon; supply a new ribbon roll. Alternatively, the ribbon may be installed incorrectly; in this case, please refer to the steps in the user’s manual to reinstall the ribbon.
Why is label feeding unstable (skew) when printing on my TSC TTP-384M Printer?
If the label feeding is not stable (skew) when printing on your TSC printer, the media guide may not be touching the edge of the media. If the label is moving to the right side, move the label guide to the left.
Why is there missing printing on the left or right side of the label on my TSC TTP-384M?
If you're experiencing missing printing on the left or right side of the label with your TSC printer, it could be due to a wrong label size setup. Make sure to set the correct label size.
Why is my TSC TTP-384M Printer printing irregularly?
If your TSC printer is printing irregularly, it might be in Hex Dump mode; turn off and on the printer to skip the dump mode. Alternatively, the RS-232 setting could be incorrect; re-set the Rs-232 setting.
How to fix a TSC TTP-384M Printer when the power indicator does not illuminate?
If the power indicator on your TSC printer does not illuminate, the power cord may not be properly connected. Plug the power cord into both the printer and the outlet, and then switch the printer on.
General| Print Technology | Thermal Transfer |
|---|---|
| Resolution | 300 dpi |
| Print Speed | 4 ips (101.6 mm/sec) |
| Print Width | 8.5" (216 mm) |
| Maximum Print Width | 8.64 inches |
| Memory | 8 MB Flash |
| Interface | USB 2.0, RS-232 |
| Media Type | Continuous, die-cut, black mark |
| Media Width | 4.5 to 9.5 inches |
| Label Width | 4.5 to 9.5 inches |
| Label Thickness | 0.06 - 0.25 mm (0.002 - 0.01 inches) |
| Power Supply | AC 100-240V, 50/60Hz |
| Operating Temperature | 5°C - 40°C (41°F - 104°F) |
| Storage Temperature | -40°C to 60°C |
| Operating Humidity | 25% to 85% non-condensing |
| Certifications | FCC Class A, CE Class A |
Front view of the printer with labeled components like LED indicators, LCD, buttons, and paper exit chute.
Interior view of the printer with labeled components like spindles, printhead, sensors, and platen roller.
Rear view of the printer with labeled interfaces and ports like USB, Ethernet, RS-232C, and power connectors.
Details connectors on the main board with their descriptions and remarks for identification.
Identifies connectors on the multi-interface board, including main board, SD card, Ethernet, and PS/2.
Lists connectors for the optional GPIO with multi-interface board.
Details pin assignments for RS-232C, USB, and Centronics interfaces.
Details pin assignments for Ethernet and PS/2 interfaces.
Details pin assignments for the GPIO connector.
Provides step-by-step instructions and images for removing printer covers.
Step-by-step guide to replace the LCD panel module and its PCB assembly.
Instructions for replacing the power supply unit with visual aids.
Steps to remove and replace the multi-interface board from the printer.
Guide to remove and replace the main board of the printer.
Instructions for removing and replacing the platen roller assembly.
Steps to disconnect and replace the stepping motor assembly.
Detailed steps for removing and replacing the printhead assembly.
Guide to remove and replace the gap and black-mark sensor module.
Instructions for removing and replacing the DC motor.
Lists common printer problems, their possible causes, and recommended recovery procedures.
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