TSC TA310 - User Manual

Questions and Answers

T
tammyscottSep 4, 2025
Why does my TSC Printer keep pausing?
- M
  Mary WilliamsSep 4, 2025
  If your TSC printer is pausing, it is likely because the printer is paused. Press the FEED button to resume printing.
J
Jason BaxterSep 18, 2025
Why is the RTC time incorrect when I reboot my TSC Printer?
- M
  Michelle ThompsonSep 18, 2025
  If the RTC time is incorrect when you reboot your TSC printer, the battery may have run down. Check if there is a battery on the main board.
M
Mark BrownSep 16, 2025
Why is my TSC TA310 printing irregularly?
- B
  beth68Sep 16, 2025
  If your TSC printer is printing irregularly, it might be in Hex Dump mode. Turn the printer off and on to exit the dump mode. Alternatively, the RS-232 setting could be incorrect; reset the Rs-232 setting.
R
Robert LopezSep 14, 2025
Why is my TSC TA310 Printer producing a gray line on the blank label?
- P
  pattyperrySep 14, 2025
  If your TSC printer is producing a gray line on the blank label, it is likely that the print head or platen roller is dirty. Clean the print head and the platen roller to resolve this issue.
R
Ronnie DavisSep 12, 2025
Why am I experiencing a wrinkle problem with my TSC TA310?
- R
  Ryan ParkSep 13, 2025
  If you are experiencing a wrinkle problem with your TSC printer, it could be due to incorrect ribbon or media installation. Ensure the label guide touches the edge of the media guide. Also, the print density might be incorrect; set a suitable density for good print quality.
K
Kimberly BrownSep 12, 2025
Why is my TSC TA310 missing printing on the left or right side of the label?
- S
  Scott BurkeSep 12, 2025
  If your TSC printer is missing printing on the left or right side of the label, it is likely due to a wrong label size setup. Set the correct label size in your printer settings or software.
M
Michelle JonesSep 9, 2025
Why is the printing position of small labels incorrect on my TSC TA310 Printer?
- J
  Jesse MarshSep 9, 2025
  If the printing position of small labels on your TSC printer is incorrect, it may be due to several reasons. The media sensor sensitivity might not be set properly; calibrate the sensor sensitivity again. The label size might be incorrect; set the correct label size and gap size.
A
alejandrabrownSep 7, 2025
What to do if the cutter is not working on my TSC Printer?
- J
  Jennifer MooreSep 7, 2025
  If your TSC printer's cutter is not working, check if the connector is loose and plug the connect cable in correctly. If the cutter is jammed, remove the label. If the cutter PCB is damaged, replace the cutter driver IC board.
L
lvanceSep 5, 2025
Why is my microSD card unable to use in TSC Printer?
- B
  Brandon ReynoldsSep 6, 2025
  If your TSC printer's microSD card is not working, it may be due to several reasons. First, the microSD card might be damaged. Try using a supported capacity microSD card and reinsert it. Second, the microSD card might not be inserted correctly. Ensure it is properly inserted. Lastly, you might be using a non-approved microSD card manufacturer. Use only supported capacity microSD cards.
C
Christopher DavisAug 20, 2025
What to do if my TSC TA310 is not printing?
- T
  Tara MooreAug 21, 2025
  If your TSC Printer is not printing, first check if the interface cable is securely connected. If it is, try reconnecting the cable or using a new one. Also, ensure that if you are using a serial port cable, it is pin-to-pin connected, and the serial port settings on your host device and printer are consistent (default is 9600,n,8,1). Verify that the correct printer port is selected in the Windows driver. For Ethernet connections, check the LEDs on the RJ-45 connector, ensure the printer obtains an IP address (especially in DHCP mode), and confirm the IP address is correct if using a static IP.