Introduction
ConnectCall is the latest generation communication system for grouped housing developments. It
supports individually tailored telecare for residents and provides highly flexible call routing options for
alarm calls.
The system features a System Control Panel (SCP) that provides Scheme Managers with an easy
method of performing daily call round and management of telecare sensors.
This user guide is designed to help Scheme Managers to understand and operate the basic
operational features of ConnectCall for the different system versions. The operation of the telephone
based systems differs slightly dependent on whether the system uses a Long Range Cordless, DECT
handset, multiple DECT handsets or a mobile phone.
Please use the table below to record the type of system fitted on this site and the number to dial to
call into the ConnectCall system.
ConnectCall System Version
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