Tunstall ConnectCall - Mobile Phone System Operations

Receiving an external call using the IP DECT phone
 When the phone rings, answer as normal
 The caller will be connected straight to handset
 Hang up when call is finished
Making an external call using the IP DECT phone
 Take the phone off hook by pressing 
 Press 9, followed immediately by the telephone number
Listening to call waiting using the IP DECT phone
If you hear a background beep when using the handset, an alarm call may be waiting, finish your call
by hanging up and the waiting alarm call will be sent to the handset.
Activate door entry lock release using the IP DECT
If you receive and select a call from the door panel, press 7 then # to open the door
Mobile phone based system
When using a mobile phone(s) to receive alarm calls the systems control unit sends alarms via the
telephone line.
Switching off-site using the mobile phone
 Dial the system’s BT number _________________
 Listen to the message - it will ask you to enter the resident number followed by *
 Press 2 followed by #
 Listen to the message ‘system off-site’
 Then hang up
Switching on-site using the mobile phone
 Dial the system’s BT number _________________
 Listen to the message - it will ask you to enter the resident number followed by *
 Press 1 followed by #
 Listen to the message ‘system on-site’
 Then hang up
Answering an alarm call using the mobile phone
 Press  when the phone rings answer the call
 Listen to the full spoken alarm message. If necessary, make a note of the alarm details before
selecting the alarm call
 Press * to select
 Speak to resident
 Press 0 to clear the alarm call and then hang up
NOTE: Failure to follow these steps fully and in order may result in the loss of important
information about the source of the call.