UCOM COCOON 1100 - 16 Trouble Shooting

28 Cocoon 1100
Cocoon 1100
16 Trouble shooting
Symptom Possible cause Solution
No display; the display
stays dark
Batteries uncharged Check the position of the
batteries
Recharge the batteries
Handset turned off Turn ON the handset
No tone Telephone cord badly connected
or defect
Check the telephone cord
connection
The line is occupied by another
handset
Wait until the other handset
hangs up
The icon flashes
Handset out of range Bring the handset closer to the
base
The base has no power supply Check the mains connection
to the base
The handset is not registered to
the base
Register the handset to the
base
Base or handset do not
ring
The ringing volume is zero or low Adjust the ringing volume
Tone is good, but can
not make any
connection
The dialing mode is wrong Adjust the dialing mode
(pulse/tone)
Not possible to transfer
a call on PABX
The Flash Time is too short Change the Flash Time
Telephone does not
react to pressing the
keys
Manipulation error Remove the batteries for at
least 1 minute and put them
back in place