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Troubleshooting
Liquid Damage
Moisture and liquid can damage your cordless phone.
If the handset or base is exposed to moisture or liquid, but only the exterior plastic housing is affected, wipe off
the liquid, and use as normal.
If moisture or liquid has entered the plastic housing (i.e. liquid can be heard in the phone or liquid has entered the
handset battery compartment or vent openings on the base), follow the steps below. After following these steps, if
your cordless telephone does not work, please call our Customer Service Hotline (see the back cover page).
Handset Base
Remove the battery cover and leave it off for
ventilation.
Disconnect the battery pack. Leave the battery
cover off and the battery pack disconnected for at
least 3 days.
Once the handset is completely dry, reconnect the
battery pack and the battery cover.
Recharge the handset’s battery pack for 15 to 20
hours before using.
1)
2)
3)
4)
Disconnect the AC adapter from the base, cutting
off electrical power.
Disconnect the telephone cord from the base.
Let dry for at least 3 days.
1)
2)
3)
IMPORTANT: You must unplug the telephone line while recharging the battery packs to avoid charge interruption.
CAUTION: DO NOT use a microwave oven to speed up the drying process. This will cause permanent
damage to the handset, base and the microwave oven.
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