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Unify OpenSpace CP600 - User Manual

Unify OpenSpace CP600
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OpenScape Desk Phone
CP200/CP205/CP400/CP600
Phone Administration HFA
Administration Manual
A31003-C1000-M102-5-76A9

Table of Contents

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Unify OpenSpace CP600 Specifications

General IconGeneral
Connectivity10/100 Mbps Ethernet
AudioHD Voice
PowerPoE (802.3af) or AC adapter
ProtocolsSIP
Audio CodecsG.711, G.722, G.729, iLBC, Opus
SpeakerphoneFull-duplex
MicrophoneBuilt-in

Summary

Overview

Important Notes

Essential safety and operational guidelines for using the phone and its accessories.

The OpenScape Desk Phone CP Family

Overview of the different models within the OpenScape Desk Phone CP series.

OpenScape Desk Phone CP600

Detailed description and features of the OpenScape Desk Phone CP600 model.

OpenScape Desk Phone CP400

Detailed description and features of the OpenScape Desk Phone CP400 model.

OpenScape Desk Phone CP200;CP205

Detailed description and features of the OpenScape Desk Phone CP200/CP205 models.

Administration Interfaces

Methods available for configuring and managing the phone's settings.

Web-based Management (WBM)

Using a web browser for remote configuration via HTTPS.

DLS (OpenScape Deployment Service)

Management application for administering phones and soft clients.

Local Phone Menu

Direct configuration via the phone's local menu interface.

Startup

Prerequisites

Network requirements and essential setup conditions for the IP telephony network.

Assembling and Installing the Phone

Steps for physical assembly and connection of the desk phone.

How to Connect the Phone

Procedure for connecting the phone to the network and power source.

Quick Start

Guided steps for initial setup and basic configuration.

How to Access the Web Interface (WBM)

Instructions for accessing the phone's web-based management interface.

Access via Local Phone

Methods for accessing phone settings using the local phone menu.

OpenScape Desk Phone CP20 X

Accessing settings on the CP20X models via the local phone menu.

OpenScape Desk Phone CP400;600

Accessing settings on CP400/600 models via the local phone menu.

Basic Network Configuration

Essential parameters for initial network setup.

VLAN Discovery

Configuration for automatic VLAN ID detection.

Using Option #43 Vendor Specific

Using DHCP option 43 for vendor-specific configurations like VLAN.

DLS Server Address

Configuration of the Deployment Service server address.

Using Vendor Class

Configuring a vendor class on DHCP for DLS server address.

HFA Gateway Settings

Configuring connection parameters for the HFA gateway.

Administration

LAN Settings

Configuration options for the phone's network interface.

LAN Port Settings

Settings for the phone's Ethernet port and PC port.

VLAN

Virtual Local Area Network configuration for network segmentation.

Automatic VLAN discovery using LLDP-MED

Configuring VLAN discovery via LLDP-MED protocol.

Automatic VLAN discovery using DHCP

Configuring VLAN discovery via DHCP server settings.

IP Network Parameters

Settings related to the phone's IP network configuration.

Quality of Service (QoS)

Configuration of Quality of Service parameters for network traffic.

Layer 2; 802.1 p

Configuring QoS on Layer 2 using 802.1p tagging.

Layer 3; Diffserv

Configuring QoS on Layer 3 using Diffserv codepoints.

Use DHCP

Enabling or disabling DHCP for automatic network configuration.

IP Address - Manual Configuration

Manually setting the phone's IP address and subnet mask.

Default Route;Gateway

Configuring the default gateway for network routing.

DNS

Domain Name System configuration for name resolution.

Terminal Hostname

Customizing the phone's hostname for network identification.

Configuration & Update Service (DLS)

Settings for the Deployment Service for phone management.

System Settings

General system configuration parameters for the phone.

HFA Gateway Settings

Configuring the HFA gateway for communication with the OpenScape system.

Redundancy

Settings for server redundancy and automatic switchover.

Date and Time

Configuration of date, time, and SNTP settings.

SNTP is Available, but no Automatic Configuration by DHCP Server

Manual SNTP configuration when DHCP is unavailable.

Security

Security settings and policies for phone access and communication.

Access control

Managing access permissions for phone features and ports.

Dialing

Configuration related to phone dialing and number formatting.

Canonical Dialing Configuration

Setting up rules for converting dial strings to canonical format.

Canonical Dial Lookup

Configuring patterns for recognizing and matching phone numbers.

Distinctive Ringing

Customizing ring tones based on call type.

Transferring Phone Software, Application, and Media Files

Procedures for uploading software, applications, and media files.

Common FTP;HTTPS Settings (Defaults)

Default access settings for FTP/HTTPS file transfers.

Phone Application

Managing and updating the phone's software application.

Upgrade Using FTP;HTTPS Access Data

Steps for upgrading the phone software using FTP/HTTPS.

Download;Update Phone Application

Initiating the download and update process for phone applications.

Picture Clips

Managing small images for caller identification.

Download Picture Clip

Procedure for downloading picture clips to the phone.

LDAP Template

Creating and configuring LDAP templates for phonebook integration.

Download LDAP Template

Procedure for downloading LDAP templates to the phone.

Screensaver

Configuration and management of phone screensaver images.

Download Screensaver

Procedure for downloading screensaver images to the phone.

Ringer File

Managing custom ring tone files for the phone.

Download Ringer File

Procedure for downloading custom ring tone files to the phone.

Dongle Key

Information about the HPT dongle key file for service staff.

Download Dongle Key File

Procedure for downloading the HPT dongle key file.

UC Server

Configuration for connecting to the Unified Communications server.

Corporate Phonebook: Directory Settings

Settings for integrating with corporate LDAP directories.

LDAP

Lightweight Directory Access Protocol configuration for phonebooks.

Canonical Dial Settings

Settings for converting numbers for directory lookups.

Speech

Audio and speech-related configuration settings.

Codec Preferences

Selection and configuration of audio codecs for voice transmission.

Security and Policies

Security settings, policies, and access controls.

Password

Setting and managing administrator and user passwords.

Troubleshooting: Lost Password

Procedure for recovering lost passwords via factory reset.

Certificates

Configuration for online certificate status checks.

Authentication Policy

Setting authentication levels for secure connections.

Factory Reset

Restoring the phone to its original factory settings.

SSH - Secure Shell Access

Enabling and configuring secure SSH access for troubleshooting.

Diagnostics

Tools and procedures for diagnosing phone issues.

LLDP-MED

Configuration and monitoring of LLDP-MED for network discovery.

Fault Trace Configuration

Setting up error tracing and logging for phone components.

EasyTrace Profiles

Predefined tracing settings for common problem areas.

Call Connection

EasyTrace profile for diagnosing call connection issues.

Call Log Problems

EasyTrace profile for diagnosing call log issues.

Call recording

EasyTrace profile for diagnosing call recording issues.

LAN Connectivity problems

EasyTrace profile for diagnosing LAN connectivity issues.

Messaging application problems

EasyTrace profile for diagnosing messaging application issues.

Phone administration problems

EasyTrace profile for diagnosing phone administration issues.

Phonebook (LDAP) problems

EasyTrace profile for diagnosing LDAP phonebook issues.

QoS Reports

Configuration and viewing of Quality of Service reports.

Conditions and Thresholds for Report Generation

Setting criteria and thresholds for generating QoS reports.

View Session Data

Viewing detailed QoS session data and call statistics.

Miscellaneous

Various diagnostic and utility functions.

IP tests

Performing network diagnostic tests like ping and traceroute.

Memory Status Information

Monitoring the phone's CPU and memory usage.

Core dump

Enabling and managing core dumps for error analysis.

Remote Tracing - Syslog

Configuring remote tracing of system messages via Syslog.

Examples and HowTos

Canonical Dialing

Examples and guidance for canonical dialing configurations.

Canonical Dialing Settings

Example settings for converting dial strings to canonical format.

How to Set Up the Corporate Phonebook (LDAP)

Step-by-step guide for configuring the corporate phonebook using LDAP.

Configure LDAP Access

Entering access data for the LDAP server via WBM.

An LLDP-Med Example

Illustrative example of LLDP-MED operation in network configuration.

Technical Reference

Default Port List

Table listing default ports and protocols for phone services.

Troubleshooting: Error Codes

Reference guide for specific error codes and their meanings.

Troubleshooting: Error Messages

List of common error messages, causes, and explanations.

Glossary

Index

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