All rights reserved 116 Service Manual e-Series (EN) 1.1.8
A critical error occurred in the temperature
sensor
a) Do a Complete rebooting sequence
b) Contact your local Universal Robots service provider for
assistance.
Temperature is too high (degrees Celsius)
Ambient temperature is too high or robot is
overloaded
a) Cool down the robot’s environment and make sure the robot is
operating within recommended limits.
b) Do a Complete rebooting sequence
Temperature is too low (degrees Celsius)
Ambient temperature is too low
a) Make sure the robot is operating within recommended limits.
a) Do a Complete rebooting sequence
A critical error occurred in the communication
framework
a) Do a Complete rebooting sequence
b) Check for ESD noise
c) Update software
d) Contact your local Universal Robots service provider for
assistance.
A critical error occurred in the Motor Encoder.
a) Do a Complete rebooting sequence
b) Update software
c) Contact your local Universal Robots service provider for assistance.
Validation of the detected Index Mark failed
The absolute Motor Encoder position cannot
be validated because the Motor position
calculated by the Joint Encoder is invalid.
a) Do a Complete rebooting sequence
b) Update software
c) Contact your local Universal Robots service provider for assistance.
A critical error occurred in the task manager
a) Do a Complete rebooting sequence
b) Update software
c) Contact your local Universal Robots service provider for assistance.
A critical error occurred in the Joint Encoder
a) Do a Complete rebooting sequence
b) Check for ESD noise
c) Update software
d) Contact your local Universal Robots service provider for
assistance.
Not present. Status: {hex}
The Joint Encoder is not responding to
commands
a) Do a Complete rebooting sequence
b) Check for ESD noise
c) Update software
d) Contact your local Universal Robots service provider for
assistance.
A critical error occurred in the Joint Self-test
a) Do a Complete rebooting sequence
b) Update software
c) Contact your local Universal Robots service provider for assistance.