5.Software
Under 5.1.3: Universal Robots do not recommend or support downgrading of Polyscope software.
Downgrading can in some cases break hardware compatibility or corrupt program functionality. In
doubt reach out to Universal Robots.
5.1. Long Term Support
Since Polyscope software release 5.12 Universal Robots has introduced a long-term support
strategy to ensure hardware compatibility with requiring updating to latest sofwtare version. The
long-term supported software version does not introduce new features but will ensure hardware
compatibility due to product changes. Please note that it is the major sofware release that will be
long-term supported. The minor releases are continuously updated (e.g. 5.12.x is long-term
supported, the minor releases, stated with x, will be subject for changes)
See which Polyscope version is currently long-term supported on Universal Robot's website:
https://www.universal-robots.com/support/
5.2. Software Updates
Universal Robots software is called PolyScope.
CAUTION
Read these instructions and the instructions on our support website
(www.universal-robots.com/support) completely prior to updating your software.
Universal Robots assumes no responsibility for failed updates caused by improper
operation.
Control Box power MUST NOT be turned off during the software update process.
Failure to meet this demand is likely to cause loss of data and malfunction.
Keeping the robot software up to date is required to ensure safe operation. Also,
the latest software provides more features and a better performance.
Read the Release Notes of the software you install. Release Notes hold notes
about the software changes which in some cases are relevant for safe operation of
the robot.
Updating the software may cause changes to functionality. Robot motions might
change or be subjected to different restrictions.
In case of questions or concerns related to your application please contact your
supplier for advice and assistance.
Not all combinations of updates are possible. These are the rules to observe:
Service Manual 69 e-Series
5.Software
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