UP Plus 2 - User Manual

Questions and Answers

A
andrea28Aug 13, 2025
Why is my UP 3D Printer printing in thin air?
- Z
  zfrederickAug 13, 2025
  If your UP 3D printer is printing in thin air, not extruding material, or only completing half a model, check the following: ensure the filament roll doesn't have any knots by unspooling about 10 meters while maintaining tension. Make sure the extruder can pull the filament without stress. Check if the platform is level, as a platform that is not level or a nozzle too close to the platform can cause blockages. Warping can also cause blockages. Check for plastic residue around the drive gear, which can cause feed slippage and a clicking sound. If your environment is dusty, wipe the filament with a small piece of foam before it enters the head. Note that ABS residue may also be a factor.
Y
ygutierrezAug 16, 2025
What are the signs of a blocked nozzle on UP Plus 2 3D Printers?
- A
  Andrew GarciaAug 16, 2025
  Signs of a blocked nozzle on your UP 3D printer include uneven lines when printing the fine raft cross hatching and filament that comes out at an angle when extruding plastic.
J
Jennifer AyersAug 20, 2025
What to do if UP 3D Printer nozzle is too cool?
- C
  Cynthia WhiteAug 20, 2025
  If the nozzle is too cool on your UP 3D printer, close the vent door on the extruder head. Also, check the extruder temperature in maintenance and contact support.
K
Kaitlin CookeAug 25, 2025
What to do if UP 3D Printer platform is too cool?
- L
  Lisa RothAug 25, 2025
  If the platform is too cool on your UP 3D printer, check the platform temperature in maintenance and contact support.
D
Diane HardyAug 27, 2025
How to fix 'Cannot communicate with printer' error on UP Plus 2?
- J
  Joel HernandezAug 28, 2025
  If your UP 3D printer isn't communicating, ensure the USB cable is securely connected to both the printer and your PC. Try unplugging and then plugging the USB cable back in. Reset the printer by powering it off and then on again. Restart your PC. Verify in the Device Manager (Windows) that the printer driver is correctly installed. Test with a different USB cable and PC. If you're using a USB hub, try connecting without it.
H
Haley Allen MDSep 1, 2025
What to do if UP 3D Printer's extruder or platform fails to reach operating temperature?
- T
  Terry VegaSep 1, 2025
  If the extruder or platform on your UP 3D printer fails to reach operating temperature, first verify that the printer has initialized. If not, initialize the printer. If the heater is damaged, it will need to be replaced. Be aware of “Platform too hot’ or “Platform too cold” errors.
S
Shane FosterSep 4, 2025
Why does my UP 3D Printer's extruder head have a clicking sound?
- C
  Charles MckinneySep 5, 2025
  If the extruder head on your UP 3D printer is making a clicking sound, the drive gear may be slipping on the filament. Check that the nozzle and column are clean.
J
James PriceSep 8, 2025
How to fix “Winusb.dll not found” error on UP Plus 2 3D Printers?
- C
  Christian RichmondSep 8, 2025
  If you encounter a “Winusb.dll not found” error message with your UP 3D printer, uninstall the older driver and automatically install the new driver.

Summary

Introduction

1.2 Precautions

Safety and operational precautions for using the printer.

Quick Step-by-Step Setup Guide

Installing 3 D Printer Software

4.1 Installing Drivers (Windows)

Initialising the Printer

5.1 Initialize with Software

Levelling the Platform

6.1 Automatic Levelling

Step-by-step guide for automatic platform levelling.

Platform Height

7.1 Automatic Platform Height Setup

Step-by-step guide for automatic platform height detection.

7.2 Manual Platform Height Setup

Loading Filament into Extruder

Using Basic Functions

9.2 Loading a 3 D Model

Instructions for importing 3D models into the software.

9.4 Model Transformations

How to move, rotate, and scale 3D models in the software.

Print Preferences

Printing

10.1 Preparation

Steps to prepare the print platform and printer for operation.

10.2 Preheating the Platform

Model Removal

11.1 Removing the Raft

10.2 Removing Support Material

Guide to removing support structures from printed models.

Maintenance

12.1 Changing Filament Colours

12.2 Vertical Calibration

12.5 Removing the Nozzle

Tips & Tricks to Avoid Warping

Troubleshooting

No Power Issues

Temperature Errors

Material Not Extruding

Troubleshooting steps for filament extrusion problems.

14.1 Air Printing

14.2 Signs of a Blocked Nozzle

14.3 How to Clean the Nozzle

14.6 Winusb.dll Not Found Error

Summary

Introduction

1.2 Precautions

Safety and operational precautions for using the printer.

Quick Step-by-Step Setup Guide

Installing 3 D Printer Software

4.1 Installing Drivers (Windows)

Initialising the Printer

5.1 Initialize with Software

Levelling the Platform

6.1 Automatic Levelling

Step-by-step guide for automatic platform levelling.

Platform Height

7.1 Automatic Platform Height Setup

Step-by-step guide for automatic platform height detection.

7.2 Manual Platform Height Setup

Loading Filament into Extruder

Using Basic Functions

9.2 Loading a 3 D Model

Instructions for importing 3D models into the software.

9.4 Model Transformations

How to move, rotate, and scale 3D models in the software.

Print Preferences

Printing

10.1 Preparation

Steps to prepare the print platform and printer for operation.

10.2 Preheating the Platform

Model Removal

11.1 Removing the Raft

10.2 Removing Support Material

Guide to removing support structures from printed models.

Maintenance

12.1 Changing Filament Colours

12.2 Vertical Calibration

12.5 Removing the Nozzle

Tips & Tricks to Avoid Warping

Troubleshooting

No Power Issues

Temperature Errors

Material Not Extruding

Troubleshooting steps for filament extrusion problems.

14.1 Air Printing

14.2 Signs of a Blocked Nozzle

14.3 How to Clean the Nozzle

14.6 Winusb.dll Not Found Error

UP Plus 2 Specifications

General

Nozzle Diameter	0.4 mm
Filament Diameter	1.75 mm
Print Material	ABS, PLA
Connectivity	USB
Print Technology	Fused Filament Fabrication (FFF)
Supported OS	Windows, Mac OS X
Print Speed	10-100 mm/s
Power Requirements	110-240V, 50-60Hz
Weight	5 kg
Build Volume	140 x 140 x 135 mm

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UP mini 2

55 pages

UP Plus 2 - User Manual

Table of Contents

Questions and Answers

Summary

Introduction

1.2 Precautions

Quick Step-by-Step Setup Guide

Installing 3 D Printer Software

4.1 Installing Drivers (Windows)

Initialising the Printer

5.1 Initialize with Software

Levelling the Platform

6.1 Automatic Levelling

Platform Height

7.1 Automatic Platform Height Setup

7.2 Manual Platform Height Setup

Loading Filament into Extruder

Using Basic Functions

9.2 Loading a 3 D Model

9.4 Model Transformations

Print Preferences

Printing

10.1 Preparation

10.2 Preheating the Platform

Model Removal

11.1 Removing the Raft

10.2 Removing Support Material

Maintenance

12.1 Changing Filament Colours

12.2 Vertical Calibration

12.5 Removing the Nozzle

Tips & Tricks to Avoid Warping

Troubleshooting

No Power Issues

Temperature Errors

Material Not Extruding

14.1 Air Printing

14.2 Signs of a Blocked Nozzle

14.3 How to Clean the Nozzle

14.6 Winusb.dll Not Found Error

Summary

Introduction

1.2 Precautions

Quick Step-by-Step Setup Guide

Installing 3 D Printer Software

4.1 Installing Drivers (Windows)

Initialising the Printer

5.1 Initialize with Software

Levelling the Platform

6.1 Automatic Levelling

Platform Height

7.1 Automatic Platform Height Setup

7.2 Manual Platform Height Setup

Loading Filament into Extruder

Using Basic Functions

9.2 Loading a 3 D Model

9.4 Model Transformations

Print Preferences

Printing

10.1 Preparation

10.2 Preheating the Platform

Model Removal

11.1 Removing the Raft

10.2 Removing Support Material

Maintenance

12.1 Changing Filament Colours

12.2 Vertical Calibration

12.5 Removing the Nozzle

Tips & Tricks to Avoid Warping

Troubleshooting

No Power Issues

Temperature Errors

Material Not Extruding

14.1 Air Printing

14.2 Signs of a Blocked Nozzle

14.3 How to Clean the Nozzle

14.6 Winusb.dll Not Found Error

UP Plus 2 Specifications

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