10-12
Troubleshooting > Troubleshooting
Paper often jams. Is the paper loaded correctly? Load the paper correctly. page 3-14
page 3-18
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-14
Is the paper curled, folded or wrinkled? Replace the paper with new paper. page 3-14
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper. page 10-25
2 or more sheets are
overlaps when ejected.
(multi feed)
― Load the paper correctly. page 3-14
page 3-18
Printouts are wrinkled. Is the paper loaded correctly? Load the paper correctly. page 3-14
page 3-18
Is the paper damp? Replace the paper with new paper. page 3-14
Printouts are curled. Is the paper damp? Replace the paper with new paper. page 3-14
Cannot print. Is the machine plugged in? Plug the power cord into an AC outlet. ―
Is the machine powered on? Turn on the power switch. page 2-8
Are the printer cable and network cable
connected?
Connect the correct printer cable and
network cable securely.
page 2-6
Was the machine powered on before the
printer cable was connected?
Power on the machine after connecting
the printer cable.
―
Is the print job paused? Resume printing. page 7-4
Cannot print with USB
memory.
USB memory not
recognized.
Is the USB host blocked? Select [Unblock] in the USB host
settings.
page 8-34
― Check that the USB memory is securely
plugged into the machine.
―
Dirt on the top edge or back
of the paper.
Is the interior of the machine dirty? Clean the interior of the machine. page 10-3
Symptom Checkpoints Corrective Actions
Reference
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