Dedicated Outdoor Air Unit32
Optional Energy Wheel – Troubleshooting
Symptom Possible Cause Corrective Action
Energy wheel  
does NOT 
turn
Air seals are too tight.
Refer to Adjust the Air Seals in the Optional Energy Wheel 
Start-Up section.
Broken belt. Replace.
No power to wheel motor. Make sure wheel drive is plugged in. Verify power is available.
Energy 
wheel runs 
intermittently
Wheel motor overloads are 
tripping due to rubbing between 
wheel and air seals.
Recheck air seals, make sure they are not too tight. See Adjust 
the Air Seals in the Optional Energy Wheel Start-Up section.
Troubleshooting – Alarms
Several of the electronic controls in the unit monitor the 
system for faults and will go into alarm, shutting down 
the unit or a single function within the unit. 
Microprocessor Controller
The microprocessor is located in the main control 
center. If the microprocessor is in alarm condition, 
the Alarm button will blink red. Press the Alarm 
button to see the specific condition or to reset the 
microprocessor. Refer to the microprocessor IOM for 
detailed information on fault codes and see the unit-
specific wiring diagram.
Phase Monitor
The phase monitor has two LED indicator lights, one 
red and one green. Green indicates proper operational 
status, red indicates the unit has detected a fault and is 
in alarm condition. The alarm LED will blink to show the 
specific fault and there is a chart printed on the monitor 
that shows the code for the blinking light. The phase 
monitor is self-resetting once the alarm condition is 
corrected. It is located in the main control center.
Variable Frequency Drive (VFD)
Variable frequency drives have a display screen that will 
show an alarm condition. If a fault such as a voltage 
spike occurs, the VFD will go into alarm and will not 
reset until a hard restart is performed. See the unit-
specific manufacturer’s manual supplied with the unit. 
VFDs are located in the main control center.
Optional Digital Scroll Compressor 
Controller
Present only if packaged DX with digital scroll option is 
selected. The controller has 
three LED indicator lights. 
One is green, indicating that 
it has power, one is an alarm 
indicator that will flash a code 
for various alarm conditions 
and the third indicates 
whether the compressor 
is operating in a loaded or unloaded condition. See 
the manufacturer’s unit-specific manual for further 
information.
See the Fault Code chart below. The Fault Code chart 
is also printed on the back of the controller. Note that 
if the controller generates either a Code 2 or a Code 4 
Lockout, a manual reset must be performed. Manual 
Reset is accomplished by shutting off main power to the 
unit and then turning it back on.
Digital Scroll Compressor  
Controller Fault Codes
Alert Code
System  
Condition
Diagnostic  
Alert Light
Action
Code 2*
High Discharge 
Temperature Trip
Blinks 2 Times Lockout
Code 3
Compressor 
Protector Trip
Blinks 3 Times Lockout
Code 4* Locked Rotor Blinks 4 Times Lockout
Code 5
Demand Signal 
Loss
Blinks 5 Times Lockout
Code 6
Discharge 
Thermistor Fault
Blinks 6 Times
Reduce  
Capacity
Code 7 Future N/A N/A
Code 8
Welded  
Contactor
Blinks 8 Times
Unload 
Compressor
Code 9 Low Voltage Blinks 9 Times Trip Compressor
*Protective faults that require manual reset.