Dedicated Outdoor Air Unit 35
Symptom Possible Cause Corrective Action
Compressor 
starts but 
cuts out 
on high 
pressure 
switch
High pressure 
switch cuts 
out at 610 
PSIG
Refrigerant overcharge. Check pressures, charge by subcooling.
Condenser fan motor defective. Check fan motor.
Condenser coil inlet obstructed or dirty. Check coil and clearances. Clean coil if necessary.
Air or non-condensables in system.
Check high side equalized pressures, check expansion 
valves.
Defective high pressure switch. Replace.
Restriction in discharge or liquid line.
Check refrigerant line pressures, check expansion valves, 
replace any defective component.
Condensing fan relay not pulling in. Replace.
Compressor 
cuts out 
on thermal 
overload
Low voltage. Check voltage.
Sustained high discharge pressure.
Check running amperage and conditions described under 
“low suction pressure” symptoms.
High suction and discharge pressures.
Check thermal expansion valve setting, check for air in 
system. Check air conditions and cfm.
Defective compressor overload.
If compressor is hot, allow compressor to cool for two 
hours. Recheck for open circuit.
Improper refrigerant charge. Check subcooling.
Improperly wired. Review wiring schematics.
Loose wiring. Check all connections.
Defective start relay. Replace relay.
Motor windings damaged. Verify amp draw.
Compressor 
hums, but 
will not start
Improperly wired. Review wiring schematics.
Low line voltage. Check voltage.
Loose wiring. Check all connections.
Defective start relay. Replace relay.
Motor winding damaged. Verify amp draws. Replace compressor if necessary.
Internal compressor mechanical 
damage.
Replace.
Compressor 
noisy or 
vibrating
Refrigerant overcharge. Check pressures and subcooling.
Liquid floodback.
Check thermal expansion valve setting. Check for 
refrigerant overcharge.
Tubing rattle.
Dampen tubing vibration by taping or clamping. Carefully 
bend tubing away from contact where possible.
Scroll compressor rotating in reverse.  
(3-phase)
Check high and low side pressures during operation  to 
confirm. Rewire for opposite rotation.
Damaged compressor. Replace the compressor.
Improper mounting on unit base.
Check that compressor is properly isolated and mounting 
bolts are tight. 
Troubleshooting – Refrigeration Circuit
Always have a completed Pre-Start-Up Checklist and Start-Up Checklist prior to requesting parts or service information.