7 Troubleshooting
7.1 Unknown card
The card has not been assigned on the system.
7.2 Access denied
Ensure that the user is enabled and that they have the appropriate access rights.
7.3 Cannot connect to ACTpro-1500 controller
On the controller PCB ensure that the green LINK LED on the Ethernet jack is active. If the LED is is inactive, check
that the network point is connected to a switch.
l Ensure that the IP address is set correctly.
l Ping the controller using the following settings:
l NetBIOS name, for example: ping act1500-07116
l IP address for example: ping 192.168.1.60
© Vanderbilt 2020 24 A-100667
18.06.2020
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