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A.2 Error Message
1. USB device driver is not installed.
● Solution: Please install the device driver again.
2. Control box cannot be initialized.
● Solution: Check and re-connect the USB PC cable.
3. USB device driver is not working properly.
● Solution: Re-install the driver.
4. Capture program is already running.
● Solution: Please close any other programs.
5. Detector response time-out.
● Check and re-connect the USB PC cable. Please try again.
If the same message is displayed again, contact Customer Service.
6. Data communication error.
● Solution: Re-connect the USB PC cable.
7. Canceled image capturing.
●This means that the user canceled image capture. Please try again.
8. Cannot find dark frame.
●Solution: Restore the EzSensor HD’s calibration data from the S/W installation CD or re-
calibrate the sensor. If the same message is displayed again, contact Customer Service.
9. Cannot find bright frames for calibration.
● Solution: Reinstall the EzSensor HD driver.
10. Bad Pixel Map correction error.
●Solution: Restore the EzSensor HD’s calibration data from the S/W installation CD or re-
calibrate the sensor. If the same message is displayed again, contact Customer Service.
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