Terms of guarantee
VDO Cycle Parts offers a 2-year guarantee on your VDO
computer,
starting from date of purchase. This guarantee
covers material and processing defects on the computer
itself, the sensor/transmitter and the handlebar bracket.
Cables, batteries and mounting materials are not covered by
the guarantee.
The guarantee is only valid if the affected components
have not been opened (exception: computer’s battery
compartment), no force has been used and there is no sign
of wilful damage.
Please store the purchase receipt in a safe place as it must
be submitted in the event of a complaint.
If your complaint is legitimate, you will receive a comparable
replacement device. You are not entitled to a replacement of
the identical model if the model in question is no longer in
production due to a model change.
Please contact the dealer from whom you purchased the
device for all complaints and guarantee claims. Alternatively,
send your complaint directly to:
Cycle Parts GmbH
Le Quartier Hornbach 13
67433 Neustadt/Weinstrasse
If you have any technical questions, please do not hesitate to
call our hotline on:
+49 (0) 63 21- 95 82 7 - 10
+49 (0) 63 21- 95 82 7 - 18
Our telephone hotline is available to assist you
between the hours of
9:00 -12:00, Monday to Friday
service@cycleparts.de
Additional technical information is available at:
www.vdocyclecomputing.com
We reserve the right to make technical changes in the course
of further development.
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