Troubleshooting
Before contacting the service technician, perform the following simple checks. If any problem persists ,unplug
the TV and call for service:
No sound and picture
PROBLEM
POSSIBLE SOLUTION
Normal picture but no sound
The remote control does not
work
Power is suddenly turned off
Picture appears slowly after
switching on
No or poor color or poor
picture
Horizontal/vertical bars or
picture shaking
Poor reception on some
channels
Lines or streaks in pictures
No output from one of the
speakers
- Check whether the main plug has been connected to a
wall outlet.
- Check whether you have pressed the POWER button
on the TV set.
- Check the picture contrast and brightness setting.
- Check the volume.
- Sound muted? Press the MUTE button.
- Try another channel, the problem may be with the
broadcast.
- Are the audio cables installed properly?
- Check to see if there any object between the product and
remote control causing obstruction.
- Are batteries installed with correct polarity(+ to +, - to -)?
- Correct remote operating mode set: TV, VCR etc.?
- Install new batteries.
- Is the sleep timer set?
- Check the power control settings. Power interrupted.
-No broadcast on station tuned with auto activated.
- This is normal, the image is muted during the product
startup process. Please contact your service center,
if the picture has not appeared after five minutes.
- Adjust the color in menu option.
- Keep a sufficient distance between the product and the
VCR.
- Try another channel, the problem may be with the
broadcast.
- Are the VIDEO cables installed properly?
- Activate the any function to restore the brightness of the
picture.
- Check for local interference such as an electrical
appliance or power tool.
- Station or cable product experiencing problems. Tune to
another station.
- Station signal is weak, reorient antenna to receive weaker
station.
- Check for sources of possible interference.
- Check the antenna(Change the direction of the antenna).
- Adjust balance in menu option.
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