5
6.7 Processing a purchase transaction ..............................................................................28
6.8 Processing a purchase + cash out transaction ......................................................... 31
6.9 Processing a cash out only transaction .......................................................................35
6.10 Processing a refund transaction ....................................................................................38
6.11 Processing a purchase transaction with tip ...............................................................43
6.12 Processing a mail order/telephone order (MOTO) transaction ............................47
6.13 Processing a purchase transaction with a surcharge ............................................51
7 Processing pre-authorisation ..................................................................................55
7.1 Pre-authorisation ................................................................................................................55
7.2 Pre-authorisation completion .........................................................................................59
7.3 Pre-authorisation cancellation .......................................................................................62
7.4 Pre-authorisation – adjust (top up/partial cancellation) ........................................65
7.5 Pre-authorisation Extend .................................................................................................69
7.6 Account verify ......................................................................................................................72
8 Settlement totals .........................................................................................................75
8.1 Auto settlement ...................................................................................................................75
8.2 Manual settlement ..............................................................................................................75
8.3 Settlement history .............................................................................................................. 75
8.4 Settlement enquiry .............................................................................................................76
9 Shift totals .....................................................................................................................76
9.1 How to start a shift .............................................................................................................76
9.2 Shift report ............................................................................................................................78
10 Transaction reports ..................................................................................................... 79
10.1 Reprint receipts ...................................................................................................................79
10.2 Transaction history .............................................................................................................79
10.3 Transaction search ..............................................................................................................80
11 Navigator – accessibility and assistance .............................................................81
11.1 Accessibility mode ..............................................................................................................81
11.2 Assistance mode .................................................................................................................85
12 Electronic fall back ...................................................................................................... 88
12.1 Authorisation number required ......................................................................................88
13 Glossary ..........................................................................................................................91
14 Troubleshooting ............................................................................................................ 92
14.1 Hardware faults ...................................................................................................................92
14.2 Common errors .....................................................................................................................93
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