SETUP
Unpacking the Shipping Carton
V200
C AND V400C INSTALLATION GUIDE 13
The following table shows the combinations of methods that must be used when
installing V200c and V400c terminals to protect the cardholder's PIN during PIN
entry.
Additionally, you may wish to implement the following to further increase security
during PIN entry.
• Offer PIN security literature at the point of sale
• Use signage to limit the view of V200c and V400c terminals to just that of the
cardholder
Unpacking the
Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering
or shipping damage. V200c and V400c terminals are secure products and any
tampering may cause the devices to cease functioning properly.
1 Validate the authenticity of the sender by verifying the shipping tracking
number and other information located on the product order paperwork.
2 Remove and inspect the following items:
• Terminal
• Power pack
• Telephone line cord
• Paper roll
Table 1 PIN Entry Protection Measures
Method
Observation Corridors
Cashier Customer Queue
Customers
Elsewhere
On-Site
Cameras
Countertop with
Swivel Stand
No Action Needed Customer positions
V200c and V400c
No Action
Needed
Do not install within
view of cameras
Countertop without
stand
Position the V200c and
V400c to face away
from the cashier. Use
signage to block
cashier’s view.
Position the V200c and
V400c between customer
and the next in queue.
Install the optional
privacy shield.
Privacy Shield
Installed
Do not install within
view of cameras.
A swivel stand gives the cardholder freedom to position the terminal to optimize
their viewing angle. If you are installing a swivel stand, you must include prompts
in your application directing the cardholder to position the V200c and V400c
terminals strategically to restrict the view of other customers.
Verifone ships variants of the V200c and V400c terminals for different markets.
Your terminal may have different accessories described in this section.
Refer to Accessories and Documentation for more information about related
accessories.
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