VeriFone V400c Plus - Check the Telephone Line; Printer Does Not Print; Terminal Display Information Issues

TROUBLESHOOTING GUIDELINES
Printer Does Not Print
44 V200C AND V400C INSTALLATION GUIDE
experiencing difficulties with their line, contact the telephone company and
have your line checked.
• If the telephone line works, contact your local Verifone representative for
assistance.
Printer Does Not
Print
If the printer does not work properly:
• Check terminal power connection.
• Check if the printer is out of paper and that the roll is properly installed. Open
the paper roll cover and install a new roll of printer paper or ensure that the roll
is feeding from the bottom.
• Verify that the printer roller and paper roll dust cover are properly installed.
• If the problem persists, contact your Verifone distributor or service provider.
Terminal Display
Does not Show
Correct or
Readable
Information
• Connect the terminal in to a known-good power supply (if you have one) to
see if this clears the problem.
• If the problem persists, contact your local Verifone representative for
assistance.