8.0 Glossary
Charge Card American Express, Diners Club or JCB card
Credit Card Mastercard, Visa card or UnionPay Internaonal
CCV Number (Card Check Value) An addional security feature used in transacons where the
cardholder is not present (MOTO or ECI).
Debit Card A card that gives the customer access to a cheque or savings
account. The customer must be present when accessing
these account types. Details cannot be hand-keyed into an
EFTPOS terminal.
Electronic Fall Back (EFB) The ability to connue performing transacons on the
terminal when the communicaon with the Live epos
System has been lost.
Merchant ID An eight digit number used to obtain an authorisaon code
for credit card transacons. This number is unique to your
terminal, and can be found on any of the following:
•
A receipt printed on your terminal.
•
Your merchant statement.
Merchant Password A merchant password is required for refunds, voids and
certain terminal funcons. Ensure you keep your password
secure so only authorised personnel can access these
funcons.
MOTO (Mail Order or Telephone Order) Transacons iniated by Mail or Telephone are known as
MOTO.
This is only available for approved merchants.
PAN (Primary Account Number) The unique payment card number (typically for credit or debit
cards) that idenes the issuer and the parcular cardholder
account).
PIN (Personal Idencaon Number) A number used as a security access code for EFTPOS
transacons.
Pre-Auth ID The number used to idenfy a Pre-Authorisaon record.
TRAN (Transacon Reference Number) The transacon reference number is an invoice number,
found on your terminal receipt.