9.2 Response Codes
Code Display Cause/Acon
00 APPROVED The transacon has been approved
08 APPROVED
With signature
The transacon has been approved if the
signature is correct
Y1 APPROVED The transacon has been approved
Y3 APPROVED The transacon has been approved
01 CALL FOR AUTH Unable to obtain electronic authorisaon
02 CALL FOR AUTH Unable to obtain electronic authorisaon
03 INVALID PPID Contact Merchant Business Soluons
04 CONTACT CARD ISSUER Obtain another form of payment
Advise cardholder to contact card issuer
05 CANNOT PAY Obtain another form of payment
Advise cardholder to contact card issuer
06 CANNOT PAY Obtain another form of payment
Advise cardholder to contact card issuer
08
APPROVED PENDING
SIGNATURE
The transacon is approved if the signature is
correct
The cardholder should now sign the receipt
12 INVALID TRANSACTION
Retry the transacon selecng a different account
If the transacon is declined again, obtain another
form of payment
Advise cardholder to contact card issuer
13 CANNOT PAY Obtain another form of payment
Advise cardholder to contact card issuer
14 CONTACT CARD ISSUER Obtain another form of payment
Advise cardholder to contact card issuer
30
FORMAT ERR CALL
HELPDESK
Power the terminal off and on and retry the
transacon
Contact Merchant Business Soluons whilst the
cardholder is present to confirm if the transacon
has been processed correctly
39 WRONG ACCOUNT
Retry the transacon, selecng a different account
If the transacon is declined again, obtain another
form of payment
Advise cardholder to contact card issuer